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Voice of Customer Survey: Australian Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

Automotive Voice of Customer Survey: Australian Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

Sustainability, AI, IoT, and Predictive & Big Data Analytics are the Key Areas that Hold Future Growth Potential

INDUSTRY
Automotive

RELEASE DATE
29-May-2023
REGION
Asia Pacific
DELIVERABLE TYPE
Customer Research

RESEARCH CODE
PEE1-01-00-00-00
SKU
AU02543-AP-CR_27715
Yes
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SKU
AU02543-AP-CR_27715

Voice of Customer Survey: Australian Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions
Published on: 29-May-2023 | SKU: AU02543-AP-CR_27715

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Description

This report presents the findings of the survey conducted by Frost & Sullivan to understand fleet & asset tracking and shipment monitoring in the Australian logistics service delivery market. The survey includes responses from decision-makers and key influencers from multinational and local organizations directly involved in fleet & logistics asset tracking and shipment monitoring. Frost & Sullivan connected with 20 organizations to understand customer sentiments, factors behind solution adoption, and the major pain points and unmet needs. The survey's responses help identify emerging supply chain and logistics technology trends pertaining to fleet & logistics asset tracking and shipment monitoring solutions.

The survey includes data points for fleet, heavy, returnable, and other warehouse assets. The questions on asset tracking cover the types of assets tracked, connectivity technologies and types of platforms currently used, plans to implement Internet of Things (IoT) technologies, likeliness to deploy logistics service delivery asset tracking solutions in the next 2 years, key motivations behind the purchase of fleet tracking and logistics service delivery asset tracking solutions, and major pain points and unmet needs in current solutions. The questionnaire on shipment monitoring covers connectivity technologies and types of platforms currently used for monitoring shipment/cargo, likeliness to deploy shipment/cargo monitoring solutions in the next 2 years, key motivations driving the purchase of a new shipment/cargo monitoring solution, and major pain points and unmet needs in the current solution. The survey reveals that sustainability, artificial intelligence (AI), IoT, and predictive & big data analytics are the key areas that hold future growth potential. Logistics companies are prioritizing these areas for resource allocation and investments for the next two years.

Author: Aaron Roberts Manoharan

Table of Contents

Why Is It Increasingly Difficult to Grow?

The Strategic Imperative 8™

Growth Opportunities Fuel the Growth Pipeline Engine™

Research Definitions

Research Objectives

Defining Digital Edge

Research Hypotheses

An Overview of the Fleet & Logistics Assets Tracked

Connectivity Technologies Used for Tracking Fleet

Connectivity Technologies Used for Tracking Logistics Service Delivery Assets

Implementation of IoT Technologies for Tracking Logistics Service Delivery Assets

Platforms Used for Tracking Logistics Service Delivery Assets

Deployment of Logistics Service Delivery Asset Tracking Solutions

Key Motivators Influencing Purchase of Fleet Tracking Solutions

Key Motivators Influencing Purchase of Logistics Service Delivery Asset Tracking Solutions

Major Pain Points/Unmet Needs in Logistics Service Delivery Asset Tracking Solutions

Connectivity Technologies Used for Monitoring Shipment/Cargo

Platform Used for Monitoring Shipment/Cargo

Deployment of Shipment/Cargo Monitoring Solutions

Key Motivators Influencing Purchase of Shipment/Cargo Monitoring Solutions

Major Pain Points/Unmet Needs in Shipment/Cargo Monitoring Solutions

Investments in Future Technologies for Supply Chain and Logistics

Key Takeaways: Fleet & Logistics Asset Tracking

Key Takeaways: Shipment/Cargo Monitoring

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This report presents the findings of the survey conducted by Frost & Sullivan to understand fleet & asset tracking and shipment monitoring in the Australian logistics service delivery market. The survey includes responses from decision-makers and key influencers from multinational and local organizations directly involved in fleet & logistics asset tracking and shipment monitoring. Frost & Sullivan connected with 20 organizations to understand customer sentiments, factors behind solution adoption, and the major pain points and unmet needs. The survey's responses help identify emerging supply chain and logistics technology trends pertaining to fleet & logistics asset tracking and shipment monitoring solutions. The survey includes data points for fleet, heavy, returnable, and other warehouse assets. The questions on asset tracking cover the types of assets tracked, connectivity technologies and types of platforms currently used, plans to implement Internet of Things (IoT) technologies, likeliness to deploy logistics service delivery asset tracking solutions in the next 2 years, key motivations behind the purchase of fleet tracking and logistics service delivery asset tracking solutions, and major pain points and unmet needs in current solutions. The questionnaire on shipment monitoring covers connectivity technologies and types of platforms currently used for monitoring shipment/cargo, likeliness to deploy shipment/cargo monitoring solutions in the next 2 years, key motivations driving the purchase of a new shipment/cargo monitoring solution, and major pain points and unmet needs in the current solution. The survey reveals that sustainability, artificial intelligence (AI), IoT, and predictive & big data analytics are the key areas that hold future growth potential. Logistics companies are prioritizing these areas for resource allocation and investments for the next two years. Author: Aaron Roberts Manoharan
More Information
Deliverable Type Customer Research
Author Aaron Roberts Manoharan
Industries Automotive
No Index No
Is Prebook No
Podcast No
WIP Number PEE1-01-00-00-00