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26 Oct 2016  |  North America  |  Market Research
Cockpit and Cabin Strategies of Automakers 2016–2025
Proliferation of Digital Instrument Clusters to Grow by 2.5x, as They are Poised to Feature in 1 in Every 4 Passenger Vehicles Sold by 2025
This study analyses the current trends in passenger vehicle cockpit and cabin and how they are likely to evolve in the future. The various areas discussed include instrument clusters, center stack, center console, heads up display, augmented reality, seats, steering, and so on. The study also examines the role played by future cars in promoting hea...
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31 Dec 2005  |  North America  |  Market Research
North American Hosted Contact Center Markets
Hosted Contact Center is an emerging solution in the contact center industry and in recent times has gathered momentous vendor activity. This Research study examines market trends, drivers, and restraints to adoption of hosted contact centers. Market size and shares based on deployment size and vendor categories are presented. Vendor solution offer...
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13 Aug 2015  |  North America  |  Market Research
North America Contact Center Systems Market
Analytics the Only Bright Spot in a Declining On-Premises Market
This market analysis research provides market sizing and forecasts for premises-based contact center systems in North America. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segmen...
$4,950.00
Special Price $3,712.50 save 25 %
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08 Apr 2010  |  North America  |  Market Research
North American Hosted Contact Center Markets
The market for hosted services in contact centers has been growing quickly in recent years. The recession has had a positive impact on growth in this sector, causing some businesses to shift from premises-based systems to hosted services, responding to limitations in their capital expenditure budgets. This research study looks at market trends, dri...
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30 Jun 2006  |  North America  |  Market Research
North American IP Contact Center Markets
This research study looks at market trends, drivers, and restraints for the North American IP Contact Center market. It also provides market size, TDM versus IP forecasts and breakdown of the market by size of contact center. Vendor solution offerings and strategies are analyzed in a competitive framework and strategic considerations for market pen...
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Special Price $3,712.50 save 25 %
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30 Nov 2008  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. It also provides market size, market share, forecasts and breakdown of the North American contact center outsourcing market by vendor tiers and market share for major market participants. Tier I vendors are profiled along wi...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Dec 2009  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. It also provides market size, market share, forecasts and breakdown of the North American contact center outsourcing market by vendor tiers and market share for major market participants. Tier I vendors are profiled along wi...
$4,950.00
Special Price $3,712.50 save 25 %
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15 Sep 2010  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support / help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market b...
$4,950.00
Special Price $3,712.50 save 25 %
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29 Jun 2011  |  North America  |  Market Research
North American Contact Center Systems Market
This research service covers the state of the North American contact center systems market. Market segments covered include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and restraints for gr...
$10,000.00
Special Price $7,500.00 save 25 %
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09 Feb 2012  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
Onshore, Offshore, and Home-agent Strategies
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...
$4,950.00
Special Price $3,712.50 save 25 %