Industries Market Research Reports

Frost & Sullivan defines metaverse as a network of persistent 3D worlds and simulations where end users possess a sense of social presence and spatial awareness and can participate in an extensive virtual economy. The central concept of the metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can int...

The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource their CX activities. The market is poised to experience moderate disruption due to the emergence of generative AI technology,...

Low Power Wide Area Network (LPWAN) technology will account for a significant share of Internet of Things (IoT) connections globally by 2020. This will be at the expense the fragmented M2M. With LPWAN being implemented by both mobile network operators (MNOs) and non-telcos, MNOs will require careful planning due to increasing competition and upcomi...

27 Dec 2017  |  Latin America  |  Market Research

Data Center Services Market in Latin America, Forecast to 2022

Data Center Market Continues Strongly to Support the Digital Transformation Demand

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Key Issues Addressed

The data center market remains warm due to the migration of on-premises infrastructure to service providers to ensure business continuity, lower operational costs, and increase physical and logical security. Despite the positive scenario, telecom operators still find it difficult to compete with the large data center and cloud service providers. Op...

27 Dec 2017  |  Asia Pacific  |  Market Research

Malaysia Data Center Services Market, Forecast to 2023

Favorable Government Efforts in Developing Malaysia as a Data Center Hub Remain Key to Industry Growth

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Key Issues Addressed

Hyperscale cloud service providers have been key in driving the demand for data center services in Malaysia, with more of these vendors identifying Malaysia as a country with rapid cloud adoption. For instance, earlier in May 2017, Alibaba Cloud announced its plans to open its first data center in Kuala Lumpur, increasing the company’s footprint ...

As companies become more digital, they become more vulnerable. Organizations are pushed to create a holistic security strategy that entails that all devices, processes, and multiple IT environments protect the most strategic asset – the data. The number and the complexity of threats targeting data are on the rise. Threats in the Brazilian market ...

Digital transformation is a journey, but one that companies need to embark on if they are to survive not just the onslaught of traditional competition, but new market entrants. It is also a necessary component in keeping pace with the rapidly changing consumer base. South Africa’s customer service delivery is predominantly dominated by the BPO ma...

The focus of this research service is to understand the key areas of IT spend within the oil and gas sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the oil and gas industry; provide ins...

29 Nov 2017  |  Africa  |  Market Research

African Artificial Intelligence (AI) Market, 2016

Chatbots Central to Developing an Intelligently Automated Service Delivery Model

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Key Issues Addressed

This study provides an analysis of the African Artificial Intelligence (AI) market. The stakeholder scope includes international technology corporations and African start-ups; technology scope includes computer vision, deep learning, machine learning, natural language processing, neural networks, predictive analytics, and robotics; and the end-user...