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30 Dec 2014  |  Latin America  |  Market Research
Strategic Analysis of the Brazilian Companies Investments in ICT
A Deep Analysis of Current and Future Investments in Brazil Regarding IT and Telecom Trends
Frost & Sullivan surveyed 313 Brazilian companies in order to understand their current and future ICT investments, drivers, restraints, and their perceptions about trends such as cloud computing and Big Data analytics.
$7,500.00
Special Price $5,625.00 save 25 %
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29 Dec 2014  |  Asia Pacific  |  Market Research
Asia-Pacific Distributed Denial of Services (DDoS) Protection Market 2013
Increased Number of Volumetric and Sophisticated DDoS Attacks Drive the Market
The Distributed Denial of Service (DDoS) protection solution market continued to gain greater traction among organizations in Asia-Pacific (APAC) during 2013, as it experienced a strong growth of 28.6% on a year-on-year (YoY) basis. Increased number of DDoS attacks on government agencies and organizations across countries in APAC, during 2013, resu...
$13,500.00
Special Price $10,125.00 save 25 %
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24 Dec 2014  |  Europe  |  Market Research
ICT Providers in Energy
Companies to Watch in Central and Eastern Europe
The energy sector in Central and Eastern Europe (CEE) is on the verge of smart grid transformation. Smart metering remains the key focal point, and smart grid technologies are deployed in pilot projects. This study provides a market analysis of smart energy development in CEE and presents key characteristics of the fast growing IT market in the reg...
$2,450.00
Special Price $1,837.50 save 25 %
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17 Dec 2014  |  South Asia, Middle East & North Africa  |  Market Research
Omnichannel Customer Interaction Solutions in India
Seamless Interactive Experience Leading to Customer Retention
Maintaining global competitiveness is a complex pursuit for enterprises across industry verticals. Intensifying competition in the business-to-consumer space, with decreasing customer loyalty and higher customer expectations, is proving to be a challenge for product and service providers. This market insight examines the emerging trends in the omni...
$1,500.00
Special Price $1,125.00 save 25 %
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16 Dec 2014  |  Latin America  |  Market Research
Update on the Contact Center Outsourcing Markets in Latin America, 2014
Colombia, Mexico, and Central America & the Caribbean Drive Growth for the Region
The contact center outsourcing services market in Latin America is expected to attain growth through the end of 2014, driven by a strong performance from regions such as Colombia, Mexico, Central America & the Caribbean, and Peru. While domestic business in the region is predicted to grow at a moderate rate, the offshore services provided from Lati...
$1,500.00
Special Price $1,125.00 save 25 %
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20 Nov 2014  |  South Asia, Middle East & North Africa  |  Market Research
The Managed Security Services (MSS) Market in the Gulf Cooperation Council (GCC) Countries
Hosted MSS and Cloud Services To Witness Strong Growth
The research service discusses the managed security services (MSS) market in the Gulf Cooperation Council (GCC) countries. The current market size has been discussed and forecasts have been provided for the total market and for individual countries. The study covers the impact of new technologies such as cloud computing, vitalization, and other key...
$10,000.00
Special Price $7,500.00 save 25 %
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10 Nov 2014  |  Europe  |  Market Research
Analysis of the EMEA Hosted Contact Centre Services Market
Multi-channel Interface Solutions Help Address Business Needs to Improve Customer Experience
Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact center services in the EMEA market. The competitive landscape sees a mixed range of service providers, sharing a common goal of achieving greater market penetration. The changing landscape of the modern consumer (digitally connected, social medi...
$4,950.00
Special Price $3,712.50 save 25 %
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28 Oct 2014  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Market, 2013
The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused
This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response, Outbound, Call Monitoring, Workforce Management (WFM), Speech Technology, and Multimedia applicatio...
$25,000.00
Special Price $18,750.00 save 25 %
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28 Oct 2014  |  Europe  |  Market Research
Dynamic Open Data
The Tidal Flow of Europe's Real-time Cities
In the connected age, the flow of data through cities is becoming a key contributor to global competitiveness. European cities are taking advantage of public funds to experiment with open access to data and to assess the monetization potential for selected sources. Although estimating the full value of data in the public sector is difficult, govern...
$1,500.00
Special Price $1,125.00 save 25 %
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27 Oct 2014  |  Latin America  |  Market Research
Hot TopicRetail IT Trends in Brazil
How Technology Impacts the Retail Sector in the Customer Era
In this Hot Topic, Frost & Sullivan identifies key areas across the retail sector where the benefits of technology are most acutely felt. It analyzes the key drivers and restraints for technology adoption by retailers and identifies major IT trends in the sector in Brazil, such as online commerce, social networks, RFID, analytics and omni channel i...
$1,500.00
Special Price $1,125.00 save 25 %