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13 Jun 2018  |  North America  |  Strategic Forecasting
2018 Big Data and Analytics Survey: Angst Over Privacy, Security, Audit Compliance
For the fifth consecutive year, Stratecast’s Big Data and Analytics group conducted its annual BDA survey. In this year’s survey, Stratecast asked high level executives, involved with BDA and purchasing decisions, topics on: --IS/IT and Business Priorities --Big Data and Analytics Usage and Plans to Implement --Perceptions and Opinions about ...
$3,500.00
Special Price $2,625.00 save 25 %
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08 Jun 2018  |  North America  |  Strategic Forecasting
Beyond the Big Three: Cloud Service Providers that Should Be Part of Your Multi-Cloud Strategy
The cloud infrastructure market is highly consolidated, with the top three providers holding nearly 85% of the US market. The market leaders have earned their dominance, with scale, product quality, and continual innovation. They have also hampered competition in the market. And yet, the market continues to support IaaS providers beyond the big 3....
$3,000.00
Special Price $2,250.00 save 25 %
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07 Jun 2018  |  North America  |  Strategic Forecasting
The New Consumer Communication Services Wallet: Consumption Up, but Spending Down
An important metric in assessing the state of the consumer communication services market is the total per consumer spending devoted to such services. This metric—the share of wallet—provides important insights into, not only the importance of communications, but the degree to which a consumer devotes personal resources to satisfy his or her dem...
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Special Price $2,625.00 save 25 %
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18 May 2018  |  North America  |  Strategic Forecasting
When the Company Talks: Improving Employee Efficiency Using Intelligent Agents
As the pace of business accelerates, a critical question for businesses is how they can afford to spend time training new employees on company systems and processes. Existing employees also present a problem as new technology is rolled out. When a return on investment (ROI) depends on people using the technology successfully and quickly, the differ...
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16 May 2018  |  North America  |  Customer Research
North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts
Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement
The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....
$6,000.00
Special Price $4,500.00 save 25 %
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11 May 2018  |  North America  |  Strategic Forecasting
Remote Browser Isolation in a New Market Chapter: Poised to Change Customer Expectations
Remote browser isolation is one of those emerging cybersecurity technologies where users actually say, “I really wish I had this before as it rewrites how my organization approaches and manages cyber risk.” In this insight we re-cap the product and market progress of four suppliers of remote browser isolation products: Authentic8, Light Point ...
$3,000.00
Special Price $2,250.00 save 25 %
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04 May 2018  |  North America  |  Strategic Forecasting
Being Prepared: How One Approach Helps Companies Excel at Data Preparation
The data management industry has made rapid advancements in storing massive amounts of data—but if it does not also give users the ability to perform data preparation at scale, the analytic insights their organizations are thirsting for will fail to materialize. What organizations need is to equip their business users with self-service data prep...
$3,000.00
Special Price $2,250.00 save 25 %
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27 Apr 2018  |  North America  |  Strategic Forecasting
GDPR – To Comply is a Given; Improving the Business is the Goal: SAP’s Gigya Solutions Turn GDPR from Onerous to Advantageous
This insight provides an overview of GDPR, as companies that need to comply should by now be well aware of its implications. In addition, the report focuses on why it is best for companies to view this regulation less as a restriction on data usage, or a curtailing of legitimate customer relationship management (CRM) practices, as some companies do...
$3,000.00
Special Price $2,250.00 save 25 %
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26 Apr 2018  |  North America  |  Strategic Forecasting
Okta: Rebuilding the Perimeter through Identity: How Integration and Security Make Businesses More Successful
The business approach of San Francisco-based Identity and Access Management solutions supplier, Okta, can be characterized in a single word: straightforward. Okta’s goal is to enable any organization to connect to any technology it needs in order to be successful. This report looks deeper into the Okta platform and the role it plays in helping ...
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Special Price $2,250.00 save 25 %
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25 Apr 2018  |  North America  |  Market Outlook
Capitalizing on Opportunities in the Global Contact Center Outsourcing Market with Digital Transformation, 2018 to 2020
Actionable Strategies and Tactics to Accelerate Growth in a Highly Competitive Global BPO Market
Delivering best in class customer experience through digital solutions is key for success in the BPO industry across industries and regions. The ability to provide an omnichannel experience, efficiencies through artificial intelligence, personalized marketing and customized solutions are critical success factors. Chatbots and videoconferencing feat...
$4,950.00
Special Price $3,712.50 save 25 %