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  1. 28 Sep 2021  |  North America  |  Market Research

    Hyperscaler Demand Drives the North American Data Center Colocation Services Market

    Businesses’ Digital Transformation, Content Consumption, and Advanced Technologies Fuel Growth in a Mature Market

    The North American data center colocation services market is a mature yet growing market due to the constantly increasing demand for digital services and the continued availability of land, energy, and financial power. It has over 150 providers with a diverse footprint, customer focus (retail and hyperscaler), and capabilities. Some have a global r...

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  2. 24 Sep 2021  |  North America  |  Market Research

    Acquisitions, Vertical Focus, and New Technologies Drive Highly Competitive North American Mobile Field Service Management (FSM) Market

    Changing Workforce and Demanding Customers Help Power New Growth Opportunities

    North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...

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  3. 22 Sep 2021  |  Latin America  |  Market Research

    Growth Opportunities in the Global Webinars and Virtual Events Market

    Travel Restrictions and Remote Work Unlock New Growth Potential for Digital-First Engagement

    In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual eve...

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  4. 17 Sep 2021  |  North America  |  Market Research

    IoT Start-Up Tracker: Smart Home

    In a Fast-expanding Landscape, Firms Find Growth Leveraging Data

    The IoT is connecting functions in the home, adding intelligence in a drive towards the ideal Smart Home. Smart Home devices and services are not simply connecting but adding intelligence, leveraging automation and optimization to achieve greater efficiency and personalization, and overall they seek to create a seamless and frictionless experience ...

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  5. 17 Sep 2021  |  Latin America  |  Market Research

    Latin America in the Post-pandemic World

    IT/Telecom Buyers’ Perspective On Communications and Collaboration Investment Priorities

    This study provides the data collected through an online survey of 468 IT and telecom decision-makers across several customer size segments and diverse industries in Latin America. The survey was conducted during November and December of 2020. Respondents were qualified as follows: • IT/telecom decision-maker in organizations with 10+ emp...

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  6. 16 Sep 2021  |  Global  |  Market Research

    Customer Perspectives on Contact Center Trends Amidst the COVID-19 Pandemic

    Acceleration in Cloud and Self-Service Solutions Pave the Way to Delivering Excellent CX

    Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

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  7. 15 Sep 2021  |  North America  |  Market Research

    COVID-19 Pandemic Accelerates Managed Cloud Services Adoption

    Growth Opportunities in the Managed Cloud Services Market

    In the wake of the COVID-19 pandemic, as the world transitioned to remote work and remote learning, digital transformation came to the forefront of urgent enterprise priorities. Most industries across regions underwent several years of digital transformation in just a few months. Cloud technologies have been a huge beneficiary of this shift. Howev...

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  8. 14 Sep 2021  |  Global  |  Market Research

    IoT Start-up Tracker: Digital Manufacturing

    An Integrated Digital Manufacturing Approach Creates New Growth Opportunities

    The manufacturing industry is increasingly focused on improving business process efciency and quality, in addition to customer experience. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of ...

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  9. 03 Sep 2021  |  Asia Pacific  |  Market Research

    Singapore Data Center Colocation Services Growth Opportunities

    Hyperscale Demand Will Drive the Growth Pipeline for the Data Center Colocation Market

    Singapore is a leading data center colocation services market in the Asia-Pacific region. With increasing digital transformation, favorable government policies, and a business-friendly market, the market is expected to maintain robust growth. Enterprises are shifting their focus toward disruptive technologies and 5G implementations to boost colocat...

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  10. 02 Sep 2021  |  North America  |  Customer Research

    US SD-WAN End User Survey Analysis, 2021

    IT Resource Optimization, Centralized Network Management, and Improved Cloud Connectivity Drive Growing SD-WAN Adoption

    The Software-defined Wide Area Network (SD-WAN) has advanced to the growth stage from an early growth phase of the product lifecycle. In Frost & Sullivans 2018 survey, we found that enterprises were aware of the benefits of SD-WAN and prepared for its deployment. Since then, enterprise decision-makers have focused on upgrading network capabilities ...

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