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30 Jul 2024  |  Europe  |  Market Research
Exploring European Use Cases for Generative AI in CX
Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe
The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...
$2,450.00 -
12 Mar 2024  |  Europe  |  Market Research
The State of the Cloud: Europe
The Quest for Competitiveness in Bleak Economic Conditions Fuels Cloud Migration and Modernization
As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...
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10 Nov 2017  |  Europe  |  Market Research
The Global Paytech Market, 2017: Driving Transaction Transformation
The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers
Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...
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27 Sep 2017  |  Europe  |  Market Research
Growth Opportunities in the European Customer Management BPO Market, Forecast to 2021
Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market
The Context of Europe’s Economy The European economy is a stark drama that continues to unfold in real-time, as Germany and Greece in particular try to come to terms with how to best move forward on the European project. In fact, negotiations between Greece and the European Union may turn out to be a turning-point for the Continent. Consider t...
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25 Jul 2017  |  Europe  |  Market Research
Open Data Strategies of Real-time Cities
Commitment and Pragmatism Make Moscow a 'Must' on Smart City Innovation Watch-lists
This market insight is part of Frost & Sullivan's Real-time Cities Research Program. In recent years, it has become evident that cities see an opportunity to stimulate economic growth by opening up their substantial sources of data to digital services innovators. To become true real-time cities, they strive to do more than simply publish existing i...
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12 Jul 2017  |  Europe  |  Market Research
EMEA Managed Security Services Market, Forecast to 2021
Threat Detection and Remediation to Emerge as Key Market Drivers
The Managed Security Services (MSS) market in Europe, Middle East and Africa (EMEA) registered a second consecutive year of double-digit, year-on-year (YoY) growth of 16.0% in 2016, after a 15.0% YoY increase in 2015. By 2015, trends show a decline in the combined market share of the top 3 participants and an increase in the number of suppliers. Me...
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05 May 2017  |  Europe  |  Market Research
Europe Contact Center Outsourcing Buyer’s Guide, 2017
26 Providers in a World of Exponential Change
The highly competitive contact center outsourcing market in Europe faces many challenges. Even while enterprise decision-makers deal with a troubled economy, and seek to cut costs and improve service, it is sometimes difficult for them to differentiate between the services offered by competing providers and to determine what partnerships best suit...
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21 Apr 2017  |  Europe  |  Market Research
Cloud Platforms Powering FinTech in Europe, 2017
Financial Services Industry to Move Core Services to the Cloud in the Next 2–3 Years
In terms of cloud adoption, the financial services industry has been lagging unlike many other industry sectors. While the benefits of cloud adoption are not unknown, there was initial hesitation on account of legacy infrastructure, lack of clarity on regulations, concerns related to compliance and data security. Cloud providers, upon understanding...
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02 Mar 2017  |  Europe  |  Market Research
ICT Spending in Connected Industries in Europe, Forecast to 2020
Tracking ICT Spending as Industries Embark on Digital Transformation Journeys
Information Technology & Communications (ICT) investment across vertical markets will outpace Europe’s average gross domestic product (GDP) growth. Compared to the organisation for economic co-operation and development (OECD) nominal GDP forecast during 2014 to 2016 of 2.2%, the total ICT spending by industries in Europe is expected to grow at fa...
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20 Jan 2017  |  Europe  |  Market Research
FinTech in Europe, 2016
Advanced Technologies to Become Mainstream in the Next 5 Years, as Adoption Increases across the Region
FinTech in Europe has grown rapidly in the last few years. As financial services firms deal with critical customer data, there is a growing focus on combining data and advanced technologies to transform the industry. With tech-savvy customers gravitating towards new industry participants using advanced technologies to launch innovative products and...
$3,000.00
Special Price $2,250.00 save 25 %