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18 Aug 2021  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...
$4,950.00 -
09 Feb 2021  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX jour...
$4,950.00 -
17 Jun 2020  |  South Asia, Middle East & North Africa  |  Frost Radar
Frost Radar™: Indian Cloud Access Security Broker Market, 2020
Benchmarking Future Growth Potential
The explosive growth of enterprise mobility and bring your own device technologies is putting immense pressure on IT teams to monitor and control cloud application usage, fueling the growth of cloud access security broker (CASB) solutions. A CASB is a security platform that resides between cloud service users and cloud apps to monitor all activitie...
$4,950.00 -
25 May 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
Indian Managed Security Services (MSS) Industry Outlook, 2020
While COVID-19 Would Dampen the Growth of Managed Security Services in India in 2020, in the Longer Run, MSS is Expected to Grow a
Currently, most enterprises are undergoing a phase of digital transformation. Investments in emerging technologies have increased substantially, helping companies to bring in operational efficiency and address the growing customer demands. While each of these technologies has brought in a competitive edge among businesses, the concern around digita...
$4,950.00 -
20 May 2020  |  Latin America  |  Frost Radar
FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020
Benchmarking Future Growth Potential
The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...
$4,950.00 -
21 Apr 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
ICT Market in the Middle East, Forecast to 2024
Governments’ Digital Transformation Initiatives and Enterprises’ Increasing Acceptance of Disruptive Technologies, Such as IoT
This research service analyzes the ICT market in the Middle East. It provides key highlights for 2019 as well as an outlook of the future. Countries covered under the geographic scope of this research service are Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and Syria. By industry, the market is segmented into tele...
$4,950.00 -
26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Telecom Sector, 2017
Focus on Enhancing Cloud Portfolio to Expand Digital Services
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00 -
26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Manufacturing Sector, 2017
Building Infrastructure and Leveraging Technologies such as Virtualization, Automation, and 3D Printing Key to Develop into a Smart Factory
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00 -
26 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Banking Sector, 2017
Banks are Looking beyond Core Banking Systems and Compliance for Better Service and Revenues
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00 -
24 May 2017  |  South Asia, Middle East & North Africa  |  Market Outlook
Digital Transformation in the Indian Retail, Education, Media & Entertainment Sectors, 2017
Customer Experience is the Center of Focus with Analytics and Mobility in the Background
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital...
$4,950.00