Industries Market Research Reports

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  1. 22 Dec 2023  |  North America  |  Customer Research

    US Automotive Technicians Choice Survey, 2022

    Snap-on Remains the Dominant Brand across All Product Lines

    This survey of automotive aftermarket vehicle service technicians tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicle...

    $4,950.00
  2. 18 Apr 2023  |  North America  |  Customer Research

    Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021

    This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options

    Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...

    $4,950.00
  3. 20 Aug 2021  |  North America  |  Customer Research

    Future of In-car Marketplace and Features on Demand—United States, Voice of Customer, 2020

    Voice of Customer Study to Assess the Interest and Potential for the In-car Marketplace and Features on Demand

    This study seeks to evaluate the current usage of the in-car marketplace and features on demand (FoD) services such as navigation and location-based features, integration and productivity, driving convenience solutions, remote services and maintenance, in-car personalization, entertainment, and performance and driving services in the United States....

    $4,950.00
  4. 06 Aug 2021  |  Global  |  Customer Research

    US Vehicle Subscriptions—Voice of Customer Analysis, 2020

    Currently, the Market Potential for Used-car Subscription in the US Ranges from 400,000 to Approximately 1 Million Units, and 10% of All New Vehicles Retailed in 2025 are Expected to Be Offered Under the Vehicle Subscription Business Model

    Globally, the US continues to be the leading market to test and launch vehicle subscription offers. Frost & Sullivan estimates about 32 vehicle subscription programs in the US at various stages of life cycle in 2018, and it is expected to witness more than 50 programs by 2025. Frost & Sullivan carried out more than 2000 interviews among potential c...

    $2,450.00
  5. 26 Jul 2018  |  North America  |  Customer Research

    Americas Fleet Managers’ Desirability and Willingness to Pay for Fleet Management and Telematics Solutions, 2017

    Understand Consumer Perceptions, Switching Behaviour and Willingness to Pay

    The overall objectives of this study are to investigate typical attitudes towards fleet telematics (fleet management system solutions), understand key features and service expectations; explore perceptions and willingness to pay for fleet telematics services; examine vendor satisfaction and brand perceptions; and look at vendor consideration and se...

    $10,000.00
  6. 10 May 2017  |  North America  |  Customer Research

    US Automotive Technicians’ Choice Survey of Replacement Parts, 2016

    Technicians Shifting to Digital Platforms

    The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technici...

    $20,000.00