Industries Market Research Reports
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02 Sep 2020  |  Global  |  Market Research
Digital Trends in the Retail Industry, Global, 2019–2021
Gain a 360 Degree Perspective on Critical Success Factors
The top digital transformation drivers for retailers over the next two years will be to improve customer experience (CX) and their marketing capabilities. Retailers will also leverage digital technologies to manage their supply chains and improve their operational efficiency. Internet of Things (IoT), augmented reality (AR), and artificial intellig...
$1,500.00 -
17 Dec 2014  |  South Asia, Middle East & North Africa  |  Market Research
Omnichannel Customer Interaction Solutions in India
Seamless Interactive Experience Leading to Customer Retention
Maintaining global competitiveness is a complex pursuit for enterprises across industry verticals. Intensifying competition in the business-to-consumer space, with decreasing customer loyalty and higher customer expectations, is proving to be a challenge for product and service providers. This market insight examines the emerging trends in the omni...
$1,500.00 -
12 Sep 2014  |  Global  |  Market Research
Global RollupContact Center Systems Markets
Analytics Leads the Way for Growth in a Mature Market
This market analysis research provides market sizing and forecasts for premises-based contact center systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...
$4,950.00 -
17 Jun 2014  |  South Asia, Middle East & North Africa  |  Market Research
Evolving Hosted Unified Communications Services Market in India FY 2014
The Bring Your Own Device Phenomenon is Expected to Drive the Market in the Near Future
The bring your own device (BYOD) phenomenon is expected to positively influence the adoption of unified communications over the next few years. The market segments covered in this study are hosted services for audio conferencing, managed video conferencing, software video conferencing, Web conferencing, call center, email, and voice. Verticals cove...
$1,500.00