Industries Market Research Reports

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  1. 30 Dec 2014  |  North America  |  Customer Research

    2015 Global Laboratory Products Purchasing Trends

    End-user Perspective

    Readers of the Lab Manager Magazine were invited to participate in an online survey in September 2014. To qualify for survey participation, readers were required to play a role in their laboratory’s purchasing process, be familiar with their laboratories’ product budgets, and represent a laboratory that either uses or plans to use products in o...

    $6,950.00
  2. 23 Dec 2014  |  North America  |  Customer Research

    Customer Engagement in Retail and Consumer in Europe and North America

    The Current and Future Retail and Consumer Vertical

    This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...

    $12,500.00
  3. 16 Dec 2014  |  North America  |  Market Outlook

    Strategic Outlook of Global Electric Vehicle Market in 2015

    The United States to Remain Leader and Sell over 162,000 EVs and PHEVs

    This outlook presents current electric vehicle (EV) market trends and gives an overview of the 2015 landscape. The research covers trends across Europe, North America, China, and select countries in Asia-Pacific. Additional content focuses on EV sales for 2014 by region and segment, and similarly estimates the market for 2015. It also offers a brie...

    $3,950.00
  4. 15 Dec 2014  |  North America  |  Market Outlook

    Next-generation Healthcare - Global Advanced Medical Technologies 2014

    Disruptions and Transformations are Shaping the Future of Healthcare Delivery

    This study analyzes trends impacting the future of healthcare delivery and market participants. Market solutions are transitioning from models suited to older citizens for use type service models toward business models built around value and quality of service. Companies with solutions around specific procedures or treatments could see attrition as...

    $3,950.00
  5. 29 Oct 2014  |  North America  |  Customer Research

    2014 US Auto Technicians' ChoiceReplacement Parts

    Industry Convergence and Growth in the US Automotive Aftermarket

    This research service aims to identify trends within the automotive aftermarket for batteries, tires, motor oils, and brake pads. It also measures factors driving product selection, identifies brand use and preference trends by category, and evaluates purchase channel opportunities for each product. The 4 replacement parts markets are concentrated ...

    $20,000.00
  6. 15 Oct 2014  |  North America  |  Customer Research

    Customer Engagement in Government and Education in Europe and North America

    The Current and Future Government and Education Vertical

    This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government and education vertical. The use of Web self-service, social media, mobile applications, and video are expected to increase over the next 2 years, but LiveAgent voice and email will likely decline. Ce...

    $12,500.00
  7. 10 Oct 2014  |  North America  |  Customer Research

    Customer Engagement in Healthcare in Europe and North America

    Healthcare Vertical

    The objective of this study is to analyze the current and future adoption trends of various customer contact strategies, enabling technologies, and services in the healthcare vertical. North American healthcare companies are more likely to have social customer care, but are behind their European counterparts in terms of mobile customer care. 38% of...

    $12,500.00
  8. 22 Sep 2014  |  North America  |  Customer Research

    Global Next-generation Sequencing Trends

    An End-user Perspective

    The overall research objective was to capture and analyze global next-generation (NGS) sequencing trends and use. Most researchers outsource NGS technologies; however, in-house NGS technology use is expected to increase within the next 12 months. Data accuracy and operating costs are the top criteria for purchasing sequencing instruments. Disease-r...

    $3,950.00
  9. 16 Sep 2014  |  Asia Pacific  |  Market Outlook

    Understanding the Connected Vehicle Value Chain

    Unlocking the Value of the Connected Vehicle

    We spend a significant amount of time commuting each day as we go about our daily lives; time that we would rather spend doing other things. With the advent of ubiqiutous connectivity, we are now able to do just that using our smart devices within our cars; activities like watching a streaming video clip on-the-go or reading our emails. The connect...

    $10,000.00
  10. 15 Sep 2014  |  North America  |  Customer Research

    2014 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The research objective is to measure the current use and future decision-making behavior toward mobile enterprise applications, including mobile asset tracking, sales force automation, workforce management, and wireless email solutions. Interest in mobile software applications for employees remains strong. Most businesses have implemented between 1...

    $10,000.00