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24 Jan 2024  |  Latin America  |  Market Research
Global Customer Experience (CX) Outsourcing Services Growth Opportunities
Tailored Customer Experiences Bring New Opportunities for Differentiation
The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource their CX activities. The market is poised to experience moderate disruption due to the emergence of generative AI technology,...
$4,950.00 -
28 Nov 2018  |  Latin America  |  Market Research
Central American Macroeconomic Prospects, Forecast to 2022
GDP Growth of Most Economies to Remain More or Less Stable or Accelerate
This research delves into the macroeconomic outlook for Central American countries, with respect to political environment, GDP growth, and demographics. Countries analyzed as part this research include Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and Panama. The study period for this research is 2014 to 2022, with estimates for ...
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08 Nov 2018  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
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01 Nov 2018  |  Latin America  |  Market Research
Powering Monetizing Opportunities in Global Automotive Retail, Forecast to 2030
Digital Allied Services to become a Margin Booster for OEMs by 2025 as the Digital Ecosystem Evolves
Apart from providing a host of key market innovator profiles, this research highlights the opportunities that can be mined with the application of digital transactions in the automotive industry. The study showcases the potential areas for automakers and suppliers for investment and for technology companies to focus on to maximize their revenue pot...
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09 Oct 2018  |  Latin America  |  Market Research
Latin American SD-WAN Market, Forecast to 2023
Overall SD-WAN Revenue to Reach Almost 200 Million by 2023
The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...
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28 Sep 2018  |  Latin America  |  Market Research
Latin American Internet of Things (IoT) Devices Market, Forecast to 2023
Portable Asset Tracking & Connected Consumer Electronics Drives Growth of IoT Devices in Latin America
The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...
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30 Jul 2018  |  Latin America  |  Market Research
Latin American ICT Growth Opportunities, Forecast to 2024
Blockchain is One of the Boosters of Digital Transformation that will Revolutionize the Relationship of Trust and Create Multiple Peer-to-peer Ecosystems
The primary objective of this experiential study is to identify growth opportunities for your company using new technologies such as Artificial Intelligence (AI), Blockchain, and Robotic Process Automation (RPA). A Blockchain is a new data structure that creates trusted, distributed digital ledgers for assets and other data. It is an immutable rec...
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03 Jul 2018  |  Latin America  |  Market Research
Macroeconomic Prospects of Select Latin American and Caribbean Economies, Forecasts to 2022
GDP Growth of Most Economies to Either Remain Stable or Strengthen During the Forecast Period
The report tracks the economies of Panama, Puerto Rico, Jamaica, Guatemala, Trinidad and Tobago, and Costa Rica. The report provides insights into the macroeconomic outlook for these countries, by covering GDP growth, inflation and interest rates, income, labor market, and population. GDP growth is expected to remain more or less stable or increas...
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01 Jun 2018  |  Latin America  |  Market Research
Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2023
Vendors Need to Adapt to the Increasing Demand for Flexiblity
The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Market achieved stability in 2017, after a tough 2016. Although the overall market is still behind 2015 marks in most variables, the progressive recovery of the Latin American economy is expected to fuel new investments in enterprise communications, as well as...
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22 May 2018  |  Latin America  |  Market Research
The Microsoft Effect
Evaluating Microsoft’s Impact on the Enterprise Communications Ecosystem
For over a decade Microsoft has made concerted efforts to establish itself as a major provider of real-time business communications solutions, including enterprise voice and unified communications (UC) services. After gaining a considerable share in the premises-based communications systems market, Microsoft now aspires to capitalize on growing cus...
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