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15 Dec 2017  |  Europe  |  Megatrends
Urban Logistics Opportunities—Last-Mile Innovation
New Business Models are Unbundling the Urban Logistics Value Chain
The Logistics market is undergoing a major shift, with innovative solutions transforming the way goods and parcels are delivered. The industry is witnessing an influx of tech-savvy start-up firms that are introducing new, unique, value-added services, which are disrupting the overall supply chain ecosystem. The rise of start-up firms within the l...
$6,000.00
Special Price $4,500.00 save 25 %
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30 Dec 2015  |  Europe  |  Technology Research
Healthcare Trends in BRICS (TechVision)
The Emerging Healthcare Markets of the Future
This research service gives an overview of the healthcare technology trends in the BRIC nations. BRIC, that is, Brazil, Russia, India, and China are among the fastest-growing economies in the world now but the healthcare system in these countries are facing numerous challenges. One of the major issue is that the countries have been burdened with a ...
$4,950.00
Special Price $3,712.50 save 25 %
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30 Sep 2015  |  Europe  |  Technology Research
Advanced mechanisms in drug delivery
Impact and assessment of modern mechanisms in drug delivery systems
The research service aims to give a global outlook of the companion diagnostic market landscape, with a specific focus on Western European countries. The segments related to oncology discussed in this study include breast cancer, lung cancer, colorectal cancer and other cancers, and non-oncology related infectious disease, CNS, and cardiovascular. ...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Apr 2015  |  Europe  |  Customer Research
The Future of Unified Communications in the Workplace in Europe
An End-User Perspective
This research service aims to measure the current use and future behavior towards information technology (IT) within Europe, covering the manufacturing, education, financial, government, healthcare, and retail sectors. While companies consider their IT investments, improving productivity ranks by a clear margin, followed by reducing costs, improvin...
$2,450.00
Special Price $1,837.50 save 25 %
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12 Sep 2014  |  Europe  |  Customer Research
2014 European Consumer Perceptions toward Infotainment and Telematics
Willingness to Pay for Infotainment and Telematics
The overall objective of this research service was to understand European customers desirability and willingness to pay for advanced telematics and infotainment features. Telematics and infotainment features have a limited influence in the overall vehicle purchase decision. The perceived safety of the vehicle ranks high in markets such as Russia, ...
$20,000.00
Special Price $15,000.00 save 25 %
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26 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Multichannel Customer Contact
The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. Overall, the use rates of mobile apps, social media, Web self-service, and chat are growing, while use rates of LiveAgent voice and email are declining. About 25% of contact c...
$12,500.00
Special Price $9,375.00 save 25 %
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Contact Center Outsourcing
The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...
$12,500.00
Special Price $9,375.00 save 25 %
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
$12,500.00
Special Price $9,375.00 save 25 %
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Agent Performance Optimization
The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...
$12,500.00
Special Price $9,375.00 save 25 %
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25 Apr 2014  |  Europe  |  Megatrends
Strategic Assessment of European Corporate Carsharing Market
Nearly 85,000 Vehicles in Corporate Carsharing Fleets by 2020
This research service defines and quantifies the market for the growing corporate preference towards corporate carsharing—placing a dedicated fleet of vehicles on company premises for shared use amongst the company’s employees. This allows remote booking, keyless access to vehicles, and increased usage for business and private trips, which are ...
$4,950.00
Special Price $3,712.50 save 25 %