1. 18 Dec 2019  |  North America  |  Customer Research

    Connected Home of the Future—Voice of Customer

    Focus on Smart Energy Management, Unmet Needs, and Opportunities

    Consumers play a key role in driving various trends in the connected home energy industry. Their perceptions determine the success or failure of various initiatives and innovations in the market. This survey was designed to capture valuable insights regarding energy aspects and adoption trends associated with connected home solutions. The study off...

    $4,950.00

    Special Price $3,712.50 save 25 %

  2. 12 Nov 2019  |  Asia Pacific  |  Customer Research

    End User Priorities in Digital Transformation, Asia-Pacific, 2019

    Gain an Understanding of Top Corporate Objectives & Critical Success Factors

    The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Custom...

    $4,950.00

    Special Price $3,712.50 save 25 %

  3. 16 Jul 2019  |  North America  |  Customer Research

    Global Analytical Instrumentation End-User Requirements, 2018

    Price and Quality of Service are Key Purchasing Criteria

    The overall research objective is to understand customers’ purchase behavior and other aspects of involvement in the analytical instrumentation market. From pharmaceutical end users to water and wastewater, chemical and petrochemical, metals and mining, food and beverage, and oil and gas end users, this research understands their requirements for...

    $4,950.00

    Special Price $3,712.50 save 25 %

  4. 20 May 2019  |  Global  |  Customer Research

    IoT in Pumps—2018 End-user Feedback on IoT Implementation and Challenges

    End-user Analysis on the Market Receptiveness towards IoT Asset Monitoring Solutions

    The onset of the Industrial Internet of Things (IIoT) is transforming the entire manufacturing ecosystem by redefining the production process, supply chain, and end-product delivered to the customers. The business environment is turbulent due to uncertain economic conditions, a shift in customer preferences towards custom-made products, fluctuating...

    $4,950.00

    Special Price $3,712.50 save 25 %

  5. 08 Apr 2019  |  Latin America  |  Customer Research

    Provider CIO and IT Executive Views on the Healthcare Information Technology Market in Brazil

    Leading Growth Opportunities Include Enterprise Content Management, Clinical Decision Support Systems, and Telehealth

    Adoption of healthcare information technology (IT) in Brazil has been increasing at a moderate pace, with good possibilities ahead as the country moves to more solid economic ground. Brazil presents great opportunities for growth in the near future, based on four major pillars: • Huge healthcare infrastructure • Potential gross domestic produ...

    $4,950.00

    Special Price $3,712.50 save 25 %

  6. 30 Dec 2014  |  North America  |  Customer Research

    2015 Global Laboratory Products Purchasing Trends

    End-user Perspective

    Readers of the Lab Manager Magazine were invited to participate in an online survey in September 2014. To qualify for survey participation, readers were required to play a role in their laboratory’s purchasing process, be familiar with their laboratories’ product budgets, and represent a laboratory that either uses or plans to use products in o...

    $6,950.00

    Special Price $5,212.50 save 25 %

  7. 23 Dec 2014  |  North America  |  Customer Research

    Customer Engagement in Retail and Consumer in Europe and North America

    The Current and Future Retail and Consumer Vertical

    This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...

    $12,500.00

    Special Price $9,375.00 save 25 %

  8. 12 Dec 2014  |  South Asia, Middle East & North Africa  |  Customer Research

    Tenth Annual Indian Logistics Industry Benchmarking Study

    LSPs Fall below End-user Expectations for Key Performance Metrics

    This study provides a benchmarking analysis for Indian logistics service providers (LSP) across 6 key industries using key performance criteria. The study provides a comprehensive analysis of logistics outsourcing trends, use of organized 3PL service providers, and LSP performance ratings for important selection criteria based on end-user reviews. ...

    $10,000.00

    Special Price $7,500.00 save 25 %

  9. 29 Oct 2014  |  North America  |  Customer Research

    2014 US Auto Technicians' ChoiceReplacement Parts

    Industry Convergence and Growth in the US Automotive Aftermarket

    This research service aims to identify trends within the automotive aftermarket for batteries, tires, motor oils, and brake pads. It also measures factors driving product selection, identifies brand use and preference trends by category, and evaluates purchase channel opportunities for each product. The 4 replacement parts markets are concentrated ...

    $20,000.00

    Special Price $15,000.00 save 25 %

  10. 15 Oct 2014  |  North America  |  Customer Research

    Customer Engagement in Government and Education in Europe and North America

    The Current and Future Government and Education Vertical

    This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government and education vertical. The use of Web self-service, social media, mobile applications, and video are expected to increase over the next 2 years, but LiveAgent voice and email will likely decline. Ce...

    $12,500.00

    Special Price $9,375.00 save 25 %