Industries Market Research Reports

Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...

Developed economies in Europe are facing elevated price pressures and a tight credit environment amidst subdued global growth in 2023. Persistent inflation, climate change's adverse impact on the tourism industry, slowing export demand, and geopolitical chaos are key factors likely to weigh on near-term growth momentum. A significant cutback in oil...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

This excel database contains the rolling stock inventory of rail operators in the European Union (EU). The database covers mainline rail applications—intercity, commuter, and freight rail—and offers insight into the rolling stock operated across the EU, including ones that have been retired. In some cases, ordered locomotives have been included...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

The Logistics market is undergoing a major shift, with innovative solutions transforming the way goods and parcels are delivered. The industry is witnessing an influx of tech-savvy start-up firms that are introducing new, unique, value-added services, which are disrupting the overall supply chain ecosystem. The rise of start-up firms within the l...

The Sri Lankan mobile market has experienced a strong growth over the last five years, and is primarily dominated by the two leading service providers. The country’s subscriber base grew at a CAGR of 7.4% from 2011 to 2016, and improved the country’s mobile penetration from 90.4% in 2011 to 123.9% in 2016. Amid the intense competition, mobile s...

Bangladesh mobile market has experienced a strong growth over the past few years. With the expansion of the mobile services network, market participants added 41 million mobile subscribers and significantly increased the overall mobile penetration levels from 56% in 2011 to 78% in 2016. The growth trend is expected to continue over the entire forec...

15 Feb 2017  |  Latin America  |  Megatrends

Mega Trends in LATAM, Forecast to 2025

Resurgence of the Next-generation Continent through Economic Growth Supported by Digital Inclusion and Technology Innovation

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Key Benefits

Most of the economies of LATAM are dependent on external forces such as the Chinese and the US economy, global commodity, and oil prices. With the slightest fluctuations in these economies, LATAM economies will be impacted the most. In the past years, LATAM had been sluggish in growth, due to falling commodity prices and oil price volatility. After...