Industries Market Research Reports

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  1. 06 Dec 2021  |  North America  |  Customer Research

    The Changing State of Retail Customer Care

    Growth Opportunities Rise in the Dynamic North American Retail Market

    The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...

    $4,950.00
  2. 23 Nov 2021  |  North America  |  Megatrends

    Business Model Innovation Post–COVID-19 Growth Opportunities

    Product Experience, Interactive Engagement, and Personalization to Shape Unified Experiences in Customer-based Models

    As the post-COVID-19 scenario looms, traditional business models are undergoing rapid changes, and the need to innovate and expand the business model portfolio becomes essential to enable enterprise survival and growth. Multiple trends are driving the need for business model innovation, such as supply chains undergoing pandemic-induced transformati...

    $4,950.00
  3. 19 Nov 2021  |  North America  |  Market Outlook

    Global Water and Wastewater Treatment, Outlook 2022

    Innovative Digital Solutions and Platforms are Capitalizing on Outcome-based Investments in Water Utilities and Industries

    The COVID-19 pandemic has revitalized the importance of resilient and future-ready water and wastewater infrastructure. Municipalities and industries across the globe have begun adopting net-zero, decarbonization, and circularity goals to become sustainable, resilient, and future ready. IoT-based solutions have become a vital cog in helping end use...

    $4,950.00
  4. 01 Nov 2021  |  North America  |  Customer Research

    2021 Latin American SD-WAN End-user Survey Analysis

    Enterprises Find Crucial Value in Aspects Directly- Related to Business Goals: Resource Optimization, Improved Business Efficiency

    The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle, but in the last two years enterprise decision makers in the region have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN is attracting the attenti...

    $4,950.00
  5. 05 Oct 2021  |  North America  |  Customer Research

    Global Customer Perspectives on Contact Center Trends by Country

    Impact of COVID-19 on Top Contact Center Markets

    Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

    $4,950.00
  6. 02 Sep 2021  |  North America  |  Customer Research

    US SD-WAN End User Survey Analysis, 2021

    IT Resource Optimization, Centralized Network Management, and Improved Cloud Connectivity Drive Growing SD-WAN Adoption

    The Software-defined Wide Area Network (SD-WAN) has advanced to the growth stage from an early growth phase of the product lifecycle. In Frost & Sullivans 2018 survey, we found that enterprises were aware of the benefits of SD-WAN and prepared for its deployment. Since then, enterprise decision-makers have focused on upgrading network capabilities ...

    $4,950.00
  7. 20 Aug 2021  |  North America  |  Customer Research

    Future of In-car Marketplace and Features on Demand—United States, Voice of Customer, 2020

    Voice of Customer Study to Assess the Interest and Potential for the In-car Marketplace and Features on Demand

    This study seeks to evaluate the current usage of the in-car marketplace and features on demand (FoD) services such as navigation and location-based features, integration and productivity, driving convenience solutions, remote services and maintenance, in-car personalization, entertainment, and performance and driving services in the United States....

    $4,950.00
  8. 20 Jul 2021  |  North America  |  Market Outlook

    Global Electric Vehicle Outlook 2021

    Global EV Penetration will Increase from 4.5% in 2020 to 6.1% in 2021

    In 2020, 3.2 million units were sold, of which 69.4% were Battery Electric Vehicles (BEVs) and 30.3% were Plug-in Hybrid Electric Vehicles (PHEVs). Europe emerged as a market leader with 43.3% market share for the first time in the history, overtaking China with 41.0%. Global EV penetration increased from 3.4% to 4.5% in 2020. Europe also recorded ...

    $4,950.00
  9. 28 Jun 2021  |  North America  |  Market Outlook

    Global Medical Imaging & Informatics Outlook, 2021

    AI, Long-term Partnerships, and Cloud to Influence Growth Strategies

    The global medical imaging and informatics market is experiencing dynamic changes with the emergence of advanced technologies, evolving clinical and administrative needs, and the introduction of new policies and regulations, which is forcing industry participants to innovate to maintain their competitive edge. Technologies such as artificial intell...

    $4,950.00
  10. 24 Jun 2021  |  North America  |  Market Outlook

    Global Powertrain Outlook 2021

    Powertrain Electrification Offers Future Growth Potential through mHEVs, PHEVs, and BEVs, While Diesel Powertrains are Fast Fading From Organizations’ Technology Strategy

    The global powertrain industry continues to be dominated by internal combustion engines (ICE), specifically, gasoline engines, while diesel engine’s share has been falling since the dieselgate scandal. While the share of IC engines operating on alternate fuels has remained constant, vehicle electrification is on the rise. Irrespective of ...

    $4,950.00