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  1. 05 Jun 2024  |  North America  |  Economic and Databases

    US DoD C4ISR Growth Opportunities

    Sharp Spending Increases in Command & Control and Communications Research

    This Frost & Sullivan research service focuses on US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) budget spending. The study includes research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and other services. C4ISR spe...

    $2,450.00
  2. 06 Dec 2021  |  North America  |  Customer Research

    The Changing State of Retail Customer Care

    Growth Opportunities Rise in the Dynamic North American Retail Market

    The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...

    $4,950.00
  3. 11 Nov 2021  |  North America  |  Economic and Databases

    United States Transformative Policy Shifts and Opportunities

    Fiscal Stimulus Boost and Tax Reforms Enable Strong Future Growth Potential

    2020 was a year of uncertainty for the US economy. It grappled with a contraction in its output as an economic fallout from the coronavirus pandemic. In addition, the new US administration has signaled tectonic shifts in economic policy, which will influence growth recovery. As the economy stages a strong recovery in 2021—buoyed by large-scale fe...

    $2,450.00
  4. 01 Nov 2021  |  North America  |  Customer Research

    2021 Latin American SD-WAN End-user Survey Analysis

    Enterprises Find Crucial Value in Aspects Directly- Related to Business Goals: Resource Optimization, Improved Business Efficiency

    The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle, but in the last two years enterprise decision makers in the region have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN is attracting the attenti...

    $4,950.00
  5. 05 Oct 2021  |  North America  |  Customer Research

    Global Customer Perspectives on Contact Center Trends by Country

    Impact of COVID-19 on Top Contact Center Markets

    Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

    $4,950.00
  6. 02 Sep 2021  |  North America  |  Customer Research

    US SD-WAN End User Survey Analysis, 2021

    IT Resource Optimization, Centralized Network Management, and Improved Cloud Connectivity Drive Growing SD-WAN Adoption

    The Software-defined Wide Area Network (SD-WAN) has advanced to the growth stage from an early growth phase of the product lifecycle. In Frost & Sullivans 2018 survey, we found that enterprises were aware of the benefits of SD-WAN and prepared for its deployment. Since then, enterprise decision-makers have focused on upgrading network capabilities ...

    $4,950.00
  7. 20 Aug 2021  |  North America  |  Customer Research

    Future of In-car Marketplace and Features on Demand—United States, Voice of Customer, 2020

    Voice of Customer Study to Assess the Interest and Potential for the In-car Marketplace and Features on Demand

    This study seeks to evaluate the current usage of the in-car marketplace and features on demand (FoD) services such as navigation and location-based features, integration and productivity, driving convenience solutions, remote services and maintenance, in-car personalization, entertainment, and performance and driving services in the United States....

    $4,950.00
  8. 26 Mar 2021  |  North America  |  Customer Research

    Global Laboratory Product Purchasing Trends, 2020–2021

    An End-user Perspective on Laboratory Spending Reveals Modest 2021 Budget Increases Following Healthier 2020 Spending

    Readers of one of Frost & Sullivan’s media partners were invited to participate in an online survey in September 2020 that centered on the state of their laboratories in 2020 and their expectations for 2021. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. Where applicable, the study presents yea...

    $4,950.00
  9. 18 Dec 2019  |  North America  |  Customer Research

    Connected Home of the Future—Voice of Customer

    Focus on Smart Energy Management, Unmet Needs, and Opportunities

    Consumers play a key role in driving various trends in the connected home energy industry. Their perceptions determine the success or failure of various initiatives and innovations in the market. This survey was designed to capture valuable insights regarding energy aspects and adoption trends associated with connected home solutions. The study off...

    $4,950.00
  10. 12 Sep 2019  |  North America  |  Economic and Databases

    US Economy and Policy, Forecast to 2022

    A Potential Second Term for Trump Could See the Introduction of a Point-based System for Green Cards and a Favored Nation Drug Pricing

    The US is witnessing some major trade policy shifts that are having a significant impact on the US and the global economy. The results of the upcoming 2020 Presidential elections and policies thereafter also stand to significantly influence the growth trajectory of the US economy. In the light of these anticipated events, research on this topic has...

    $1,500.00