Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 14 Dec 2016  |  Africa  |  Market Research

    East African Smart Cities, Forecast to 2030

    Highlights the Potential for the Development of Smart Cities Across Africa According to Initiatives Based on the 8 Frost & Sullivan Smart City Paramet

    Research Scope: greenfield cities, brownfield cities, and smart hubs in East Africa. This research service focuses on the development of smart cities in East Africa and provides an in-depth overview of a few profiled cities. It evaluates smart cities like Nairobi and Konza Tech City in Kenya and Kigali in Rwanda according to the development of init...

    $1,500.00
  2. 14 Dec 2016  |  North America  |  Strategic Forecasting

    Stratecast Predictions 2017: The Year Ahead

    In this report, Stratecast provides several views voiced by our analyst teams into the multiple dimensions of the communications marketplace, including those tied to: big data, business services, cloud, the connected home, consumer services, the operations & monetization functions, and secure networking. These prognostications are what form this, o...

    $3,500.00
  3. 14 Dec 2016  |  Europe  |  Market Research

    Europe Contact Center BPO Market

    Exponential Technological Change—How Might it Affect the World of BPO?

    This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...

    $4,950.00
  4. 09 Dec 2016  |  North America  |  Market Research

    Growth Opportunities in the Hosted/Cloud Contact Center Market

    Actionable Strategies and Tactics to Maintain Leadership in a Growing Market

    New analysis from Frost & Sullivan's Digital Transformation program finds that the market for cloud contact centers continues to increase. The acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, is driving future technology acquisitions. Clear articulation of visionary perspectiv...

    $4,950.00
  5. 08 Dec 2016  |  Asia Pacific  |  Market Research

    Asia-Pacific Network-based Advanced Malware Analysis (NAMA) Solutions Market

    The Need to Defend Against Zero-day and Ransomware Attacks Driving the Adoption of NAMA Solutions

    The network-based advanced malware analysis solutions market in Asia-Pacific (APAC) continued to maintain its strong growth momentum in 2015 as many large organizations and businesses across verticals decided to spend big on sandboxing solutions to defend against sophisticated and targeted attacks, such as ransomware, zero-day, and other advanced m...

    $15,000.00
  6. 05 Dec 2016  |  Asia Pacific  |  Market Research

    Asia-Pacific Smart Retail in the Physical Store

    Moving from digital awareness to immersion by utilizing the Internet of Things (IoT) to enhance in-store shopper experience

    This market insight aims to analyze how smart retail can impact retailers and their operations in the Asia-Pacific region and seeks to examine how the Internet of Things (IoT) is enabling Smart Retail and helping bring the digital experience into physical stores. Research Scope: • Analyze services, solutions, case studies for in-store digitiza...

    $3,000.00
  7. 01 Dec 2016  |  North America  |  Strategic Forecasting

    Service Creation & Fulfillment Revisited

    Why Fulfilling Customer Demands is Key to Fulfilling the CSP Vision

    This paper focuses on developments in service creation and fulfillment, and explains why their openness and flow-through operation are essential for supporting agility and competitiveness. Effective open and flow-through operations management solutions can ultimately address the business needs of a new era of service provider: the Digital Services ...

    $3,500.00
  8. 24 Nov 2016  |  North America  |  Market Research

    Global Media and Entertainment Storage Market, Forecast to 2022

    Media Content and Data Creation Continues to Drive Demand for Storage Solutions

    This research service covers the global media and entertainment storage market and discusses verticals including broadcasting, managed services, publishing, and post-production. Detailed market trend analyses, including market drivers, market restraints, technology trends, and vertical analysis, are provided. Detailed revenue forecasts are also pro...

    $4,950.00
  9. 24 Nov 2016  |  North America  |  Market Research

    Data Center Services Market in Latin America, Forecast to 2021

    Vertical Disruptions and Transformation will Impact Profits and Provide Growth Opportunities

    The Latin American data center services market has been witnessing changes in the consumer mindset towards outsourcing of data center operations. Companies of different sizes and across a variety of verticals understand the benefits of this business model and are increasingly trusting service providers’ capabilities to guarantee availability and ...

    $4,950.00
  10. 22 Nov 2016  |  Africa  |  Market Research

    Analysis of the African IoT Market, 2016

    Strategic Partnerships and Acquisitions Driving Growth

    The study aims at analyzing the African Internet of Things (IoT) market in 2016. Research Scope This study: Performs an IoT value chain analysis (sensors/gateways, hardware devices, connectivity, platform, software application, service provision, cloud computing, data storage and analytics, device, network, and IT security) Identifies and anal...

    $3,000.00