Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Dec 2020  |  North America

    Revolutionizing Future of Care Through Immersive Technologies

    Innovations in Augmented Reality (AR) and Virtual Reality (VR) to Transform the Realm of Surgery, Medical Education, and Therapy

    The current practice of medical education and methods of performing surgery and therapy suffer from limitations such as scarcity of subjects to practice on, suboptimal surgical precision, and therapy-related issues including medication misuse and ineffectiveness of the drugs to treat the conditions. Moreover, the outbreak of COVID-19 pandemic has ...

    $4,950.00
  2. 24 Dec 2020  |  North America

    North America Customer Experience Outsourcing Services, Forecast to 2024

    Virtual Agents and Remote Interactions Create New Growth Opportunities

    This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...

    $2,450.00
  3. 23 Dec 2020  |  Global

    Frost Radar™: Global Breach and Attack Simulation Market, 2020

    Competitive Pressure from Adjacent Markets and Low Awareness of Breach and Attack Simulation Tools are Key Challenges for Vendors

    Businesses embrace digital transformation initiatives, resulting in a dynamic network environment. Therefore, it is crucial to identify security vulnerabilities in real-time. Existing security technologies provide only a snapshot of security risks in the network, thereby providing ineffective risk reduction. Manual security testing approaches a...

    $4,950.00
  4. 23 Dec 2020  |  Asia Pacific

    Increasing the Investments to Accelerate the Competitive Intensity in Australia’s Data Center Colocation Services Market

    Portfolio Expansion to Ensure Transformational Growth

    Australia is one of the growing data center colocation services markets in Asia-Pacific. Despite facing intensifying competition from Singapore and Malaysia, the market in Australia continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly regulated verticals, such as banking, financial services,...

    $2,450.00
  5. 23 Dec 2020  |  Asia Pacific

    Emerging Disruptive Technologies Powering the Asia-Pacific Industrial Internet-of-Things Market, 2020

    Future Growth Potential Beyond Connectivity Offers Unique Growth Opportunities for Telecommunication Services Providers

    The Asia-Pacific (APAC) region is considered a global hub for manufacturing and industry. Additionally, governments across the region are undertaking bold digital transformation programs to achieve advanced industrial capabilities, particularly regarding the Industrial Internet of Things (IIoT). However, despite the hype, there remains considerable...

    $2,450.00
  6. 22 Dec 2020  |  Global

    The State of the Cloud

    Results from the 2020 Frost & Sullivan Global Cloud User Survey

    The first months of 2020 separated the digitally mature from the pack. In response to COVID-19s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms le...

    $4,950.00
  7. 21 Dec 2020  |  Global

    Frost Radar™: Cloud Access Security Broker (CASB), 2020

    Benchmarking Future Growth Potential

    The Frost & Sullivan report analyzes the global market for Cloud Access Security Brokers (CASB) and presents this in the Frost Radar™. This measures growth rates in addition to absolute revenues and combines them with several other factors to measure companies’ performance along the growth axis. Companies are also measured along an innovation a...

    $4,950.00
  8. 18 Dec 2020  |  Europe

    AI-powered Voicebots Turbocharging European Customer Journeys, 2020

    Voicebot-enhanced Customer Experiences to Create New Opportunities for European Businesses

    The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...

    $2,450.00
  9. 17 Dec 2020  |  North America

    Frost Radar™: Latin America Managed Public Cloud Service Providers, 2020

    Benchmarking Future Growth Potential

    Cloud migration—specifically, migrating legacy applications and data to a cloud environment—has become one of the top hindrances companies face when planning and implementing a cloud strategy. This is due to a number of reasons, both technical and non-technical, including the physical challenge of moving vast amounts of data to the cloud; incom...

    $4,950.00
  10. 16 Dec 2020  |  Asia Pacific

    Rightshoring Practices Transform Australia’s Customer Experience Outsourcing Services Market, 2020–2026

    Intelligent Chatbots and Virtual Agents to Boost Contact Center Efficiency

    Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

    $2,450.00