IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 04 Apr 2025  |  Global  |  Frost Radar

    Frost Radar™: Hybrid Cloud Storage, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    Business requires modern data storage solutions that manage costs, ensure consistent performance, and support corporate sustainability goals. To unify, manage, and secure voluminous enterprise data for use in data-heavy applications, such as AI, savvy businesses are turning to hybrid cloud storage solutions. The hybrid cloud storage market is in th...

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  2. 31 Mar 2025  |  Global  |  Market Research

    Global Artificial Intelligence Information Technology Services Growth Opportunities

    IT Service Providers are Playing an Important Role in Accelerating AI Deployments

    The Global Artificial Intelligence Information Technology Services Growth Opportunities study provides a comprehensive analysis of the current landscape and the future prospects of AI IT services worldwide. It draws on insights from a recent enterprise decision-maker survey and identifies key drivers and restraints shaping the industry globally.Str...

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  3. 21 Mar 2025  |  Latin America  |  

    Frost Radar™: Private Multi-Access Edge Computing in Latin America, 2025

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, and service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing ...

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  4. 17 Mar 2025  |  Global  |  Market Outlook

    Top 10 Growth Opportunities in IoT and Edge, 2025

    GenAI, Security, 5G Private Edge, and IoT Wireless Connectivity Create Opportunities for IoT Vendors and ICT Providers

    Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research.The report identifies the top 10 growth opportunities for 2025, encompassing analys...

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  5. 21 Feb 2025  |  Global  |  Technology Research

    Growth Opportunities in Blockchain, Predictive Analytics, IoT, Computer Vision, Generative AI, Cloud Computing, and No-Code Development

    IT, Computing and Communications Technology Opportunity Engine

    This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a unified platform enhancing B2B data integration with real-time monitoring and automation, a database man...

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  6. 18 Feb 2025  |  Global  |  Market Outlook

    Top 10 Growth Opportunities in Cloud, 2025

    AI, Data Protection, and Sustainability Goals Drive Provider and Enterprise Investments

    In 2025, organizations across all industries and geographies are focused on artificial intelligence (AI): specifically, how to reap the benefits while minimizing risks. The rapid evolution of AI technologies is driving investment throughout the stack: in infrastructure, processing and storage, data frameworks, cybersecurity, and AI-infused applic...

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  7. 11 Feb 2025  |  Global  |  Customer Research

    The Evolving Landscape of the Internet of Things: Stability, Shifts, and Diverse Pathways

    Highlights from the Annual Frost & Sullivan Global IoT Survey

    Frost & Sullivan's annual survey, now in its fourth year, offers critical insights into the perceptions and behaviors of IT and business decision-makers as they navigate the rapidly evolving landscape of cloud technologies and Internet of Things (IoT) applications. Since 2020, Frost & Sullivan has conducted an annual survey targeting IT and busines...

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  8. This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Augmented Reality, Artificial Intelligence, Generative AI, Edge AI. These technologies empower users to employ various input methods, enhancing accessibility and convenience. This adaptability enables clients to easily adjust...

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  9. 29 Jan 2025  |  Global  |  Strategic Forecasting

    Top 10 Strategic Imperatives in Public Cloud Services, 2025

    The Top Transformations Impacting Future Growth Potential

    The cloud continues to serve as the foundation for digitalization; however, the cloud itself, and the way organizations use it, will be transformed by the torrent of new and innovative technologies. Technology companies that have one eye on immediate monetization opportunities and another on the horizon will be best positioned for continued success...

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  10. 29 Jan 2025  |  Global  |  Customer Research

    The State of the Cloud, 2024

    Businesses are Leveraging AI and Cloud for Continued Success

    According to business respondents to the 2024 Frost & Sullivan Global Cloud User Survey, artificial intelligence (AI) has now surpassed cloud as the most important aspect of digital transformation. As such, companies continue to build hybrid, multicloud environments to support AI deployments that meet business goals, such as revenue growth, improve...

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