IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 02 Dec 2019  |  North America  |  Market Research

    The Implications of Sharply Declining Prices for the CDN Industry

    Data Shows Pricing On Very Large Deals is Down to an All-time Low of $0.001 Per GB Delivered

    With customers having so many different CDNs to choose from, both regionally and globally, and the ease of use of switching between multi-CDN vendors, media delivery simply isn’t a sticky product. Media delivery pricing continue to fall and since CDNs are not able to make up for the lower price based on additional traffic volume on a consistent b...

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  2. 21 Nov 2019  |  North America  |  Market Research

    Global Routers, Switchers, and Master Controls Market, Forecast to 2024

    Market Consolidation and Growing Popularity of eSports Drive Market Growth

    This study on the global routers, switchers, and master controls market covers software and hardware point solutions as well as comprehensive large-scale value-based applications that support the video production and broadcasting needs of consumers. Consumers in the market range from broadcasters, outside broadcast (OB) trucks, multiple service ope...

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  3. 20 Nov 2019  |  North America  |  Market Research

    North American Mobilized Sales Force Automation Market, Forecast to 2023

    Growth Opportunities for Sales Organizations and SFA Providers

    This study examines the mobilized sales force automation (SFA) market in North America. Mobile sales force automation applications are software solutions that extend SFA capabilities to a sales employee’s mobile device (smartphone, tablet, wearable, etc.). Capabilities can range from basic account, opportunity and contact management to also encom...

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  4. 17 Sep 2019  |  North America  |  Market Outlook

    Top End User Priorities in Digital Transformation, Global, 2019

    Gain a Competitive Advantage Using Customer Insights

    Across industries, companies expect to increase their IT and Communications investments by 18 to 25%. Almost 99% of businesses have a digital transformation today; however, 18% believe they are behind others on their journey. This is good news for technology vendors; but the key to success is to gain a deeper understanding of their corporate object...

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  5. 28 Aug 2019  |  North America  |  Market Research

    Global Enterprise Content Management Market, Forecast to 2024

    Increasing Content and Greater Regulations Drive the Market Growth

    Enterprise content management (ECM) solutions are large-scale, multifunctional, cross-platform content management systems designed to address the structured and unstructured content management needs of a range of organizational types and sizes. ECM solutions enable enterprises to capture, store, organize, manage, and deliver content in a seamless m...

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    Special Price $3,712.50 save 25 %

  6. 11 Jul 2019  |  North America  |  Frost Radar

    Frost Radar in the Media Content Delivery Networks Market

    A Measurement System to Spark Companies 2 Action (C2A) - Innovation that Fuels New Deal Flow and Growth Pipelines

    Frost & Sullivan defines CDN providers as companies that offer service-based technology and products that enable the delivery of content from their servers to the end user on the public Internet CDN vendors largely have proprietary infrastructure and use a combination of servers, network routing, and intelligent software to enable the delivery of c...

    $4,950.00

    Special Price $3,712.50 save 25 %

  7. 05 Jul 2019  |  North America  |  Market Research

    North American Mobile Forms Market, 2019

    New Strategies, Target Markets, and Growth Potential

    This study examines the North American standalone mobile forms market. Leading providers are profiled. In addition, market trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Mobile digital forms remain a key entry point for companies that want to embark on the digita...

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  8. 30 Apr 2019  |  North America  |  Market Research

    North American Enterprise BYOD Solutions Market, 2019

    Customer Demands, Market Leaders and Growth Opportunities

    This study examines the North American Enterprise BYOD solutions market. Key wireless carrier providers are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile Business Solutions Survey of U.S. and Canadia...

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  9. 10 Apr 2019  |  North America  |  Strategic Forecasting

    In Search of the Edge - Demystifying Edge Compute Infrastructure

    The edge appears to be everywhere these days. Industry pundits and vendors talk about edge computing and edge networking, edge devices, and edge security. But what are we all talking about? Definitions of “the edge” bring to mind the fable about the blind men describing an elephant. Each description reflects the provider’s limited perspecti...

    $3,000.00

    Special Price $2,250.00 save 25 %

  10. 18 Mar 2019  |  North America  |  Market Research

    Global Internet of Things Policies, 2018

    Innovative Benchmarking Index for 11 IoT Markets—ASEAN Countries Must Harmonize Their Data Privacy, Cross-Border Transfer, and Security Protocols or Risk Being Left Behind Global Competitors

    The Internet of Things (IoT) has been introduced to solve a variety of business challenges faced by enterprises in the following categories: 1) visibility and insights, 2) optimization of business processes, 3) tracking of assets, 4) monitoring of assets and environment, 5) improved customer engagement, 6) enabling new services, 7) enabling new bus...

    $1,500.00

    Special Price $1,125.00 save 25 %