Unified Communications and Collaboration (UCC)
Businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies. Long gone are the days when businesses relied solely on telephony and email to conduct their daily tasks. Today, businesses are deploying a broad array of communications and collaboration applications including telephony, email, voicemail and unified messaging, instant messaging (IM) and presence, audio, web and video conferencing, file sharing and white-boarding, mobility, social networking and more. New generations of business users are choosing more social and visual modes of collaboration accessible on the devices and interfaces of their choice, anywhere, anytime.
As businesses look to consolidate and more effectively manage their communications infrastructure, they are integrating multiple technologies and tools into unified communications and collaboration (UC&C) solutions powered by session management, virtualization, cloud architectures and software-defined networks. To ensure higher ROI and future-proof their technology investments, businesses are investing in best-of-breed, standards-based solutions that can be tightly integrated for greater end-user productivity and more efficient IT management.
The combination of dramatic demographic changes and accelerated technology evolution is creating demand for a new approach to IT and business communications. We are seeing a powerful shift in IT towards new cloud delivery models that enable more flexible and cost-effective technology management and consumption. Holistic digital transformation initiatives are driving business IT and communications towards a Social, Mobile, Collaborative Cloud future.
Organizations around the world—large and small—have never before faced a more complex environment in which to operate and compete successfully. Vendors, service providers, channel partners and end users alike need information, advice and guidance to help them chart their course through this turbulent transition to a competitive advantage powered by advanced communication and collaboration technologies. With analysts covering all aspects of the UC&C technology stack, including infrastructure, applications, services and end-user devices, Frost & Sullivan is uniquely positioned to provide comprehensive coverage with a global perspective for all value-chain participants.
Frost & Sullivan’s UC&C team provides the following benefits to vendors, service providers, channel partners, and end-user organizations:
Extensive back catalogue of research in the majority of UC&C market sectors, as follows:
- Services: UCaaS, CPaaS, Managed UC Services, Audio, Web, Video Conferencing Services, VoIP Access and SIP Trunking
- Applications: UC Applications, Mobile UC, Web Conferencing, Web/Virtual Events, Social Media, Desktop Video, Content Collaboration, Team Collaboration
- Endpoints: Desk Phones, Soft Phones, Mobile Clients, Audio and Video Conferencing Endpoints, Professional and Consumer Headsets, Microphones
- Platforms & Infrastructure: Enterprise Telephony, VM/UM, IM/Presence, Video Conferencing Infrastructure, Media Gateways, SBC, VDI
- Technology: API, VoIP, SIP, WebRTC, Virtualization, SDN, Video
Comprehensive global coverage with local expertise in all major world regions
Experienced and expert team of analysts with decades of experience in the communications and collaboration industry
Accurate market forecasts and market share analysis coupled with thought leadership perspective on major industry trends
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09 May 2016  |  Global
Global Video Conferencing Endpoints and Infrastructure Market, 2015
Signals Turnaround with Accelerating User Demand Across Multiple Meeting Environments Like Conference Rooms, Desktops and Mobile Devices
The enterprise video conferencing market is seeing accelerated demand driven by a rapid adoption of cloud services, focus on simplification, and lower-prices. Currently standing at less than 10 percent penetration rate, growth in the future will be driven by a stronger adoption of video in multiple meeting environments - conference rooms, huddle ro...
$1,500.00 -
26 Apr 2016  |  South Asia, Middle East & North Africa
Unified Communications Applications and Services Market in India, H1 2015
New Business Models and Maturing Mobility Ecosystems Fuel Adoption
This market insight identifies and analyses the emerging trends in the unified communications applications market in India for H1 2015. It analyses the market trends and technology trends and provides a revenue analysis and an overview of the competitive scenario. The unified communications market has been segmented into enterprise telephony, email...
$1,500.00 -
07 Apr 2016  |  South Asia, Middle East & North Africa
Web Conferencing Services Market in India, H1 2015 Update
Dominance of SaaS Deployments to Continue
This Market Insight provides an analysis of the Web conferencing services market in India for H1 CY 2015 (January 2015 to June 2015). It analyses the market trends, vendor performance, and vertical market splits for India. The scope of this research includes vendors, conferencing service providers, and resellers that offer enterprise level, interac...
$1,500.00 -
30 Mar 2016  |  Global
Growth Opportunities in the Conferencing Services Market, Forecast to 2020
Technology, Partnership and Channel Developments to Impact Audio, Web, and Video Conferencing Services
The primary objective of this experiential study is to identify growth opportunities for your company in the conferencing services market. The conferencing services market as defined, includes audio, web, and video conferencing services. The study provides the market analysis fact foundation, including market size, segmentation, forecasts, and vend...
$9,950.00 -
08 Jan 2016  |  Global
Global Web Conferencing Market, Forecast to 2020
New Business Models Cause Disruption as Migration to Converged Audio, Web and Video Conferences Continues
The global web conferencing market is characterized by growth, innovation, and technology advancements. The advent of a new breed of team collaboration tools is disrupting established business models and forcing incumbents to adapt and innovate at a faster pace or be left behind. The number of providers that are looking to reshape the web conferenc...
$6,000.00 -
24 Dec 2015  |  Global
Conferencing Services MarketsGlobal Rollup
Visual Collaboration Continues to Drive Industry Growth
This market insight provides market sizing and forecasts for the global conferencing services market. The segments covered are: audio conferencing services, hosted web conferencing services, hosted video conferencing services, and managed video conferencing services. Market breakdown and forecasts are provided for North America, EMEA, Asia Pacific,...
$1,500.00 -
22 Oct 2015  |  Global
Global Audio Conferencing Endpoints Market
Adoption of UC and Smarter Work Environments Boost Sales of Audio Conferencing Endpoints
This study presents a market analysis of tabletop conference phones and installed audio conferencing systems. Tabletop conference phones are segmented as TDM, VoIP, and USB/Alternative connectivity endpoints. Installed audio conferencing endpoints are non-portable audio conferencing systems designed specifically for use in larger meetings rooms, an...
$4,950.00 -
30 Sep 2015  |  Global
Changing Landscape in Audio Conferencing Endpoints Market
Need for Smarter Work Environments Drives Demand for High-Quality Audio Conferencing Endpoints
The study provides forecasts for the following product categories: tabletop VoIP, TDM, and USB/alternative connectivity endpoints, and installed audio conferencing endpoints. This analysis provides vendors and other market participants with valuable information to help them properly identify growth opportunities and develop sustainable growth strat...
$2,450.00 -
29 Jun 2015  |  Global
Global Video Conferencing Endpoints and InfrastructureMarket Update
New Endpoints and Cloud Services Fuel Market Growth
The enterprise video conferencing market is seeing accelerated demand driven by a focus on simplification, lower-prices, and an infusion of cloud services. The market returned to positive revenue growth in Q1 2015 signaling a turnaround. With the onset of consumerization, user needs have shifted greatly. Users fundamentally want three things - simp...
$1,500.00 -
09 Jun 2015  |  South Asia, Middle East & North Africa
Video Conferencing Endpoints and Infrastructure Market in India CY 2014
Consolidation of Partnerships and Growth of Video-as-a-Service Increase Adoption of Video Conferencing Solutions
A rise in employee mobility, increased interaction and content sharing within the enterprise landscape, more collaboration services from outside the service provider ecosystem, and the consumerization of IT are making customers more demanding about services and how they are consumed. Market consolidation has also resulted in a better distribution s...
$1,500.00