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10 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detaile...
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16 Sep 2025  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2024
Snap-on Continues to Score Big on Critical Aspects of Technicians’ Choices
The 2024 US Automotive Technicians’ Choice study is a voice of customer survey on the tool preferences of automotive aftermarket service technicians. The survey was conducted in 2024 using a mix of the computer-assisted telephone interview (CATI) and computer-aided web interview (CAWI) methods. A total of 400 automotive technicians participated in ...
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01 Dec 2022  |  North America  |  Customer Research
United States Automotive Technicians’ Choice Survey, 2021
Competitive Intensity to Become the Second-most Preferred Auto Tool Brand is Expected to Increase as Snap-on Remains the Segment Leader
The study covers the following key tool categories: • Power tool • Hand tool • Handheld diagnostic tool • Pneumatic or air tool Qualitative areas covered as part of this research include the following: • Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perce...
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26 Apr 2021  |  North America  |  Market Research
2019 United States Automotive Technicians’ Choice
Opportunities in the Automotive Tools Market
This study covers the independent automotive aftermarket vehicle service technicians choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2019. In total, 430 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 h...
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23 Aug 2021  |  North America  |  Market Research
2020 United States Automotive Technicians’ Choice Survey
Opportunities in the Automotive Tools Market
This study covers the independent automotive aftermarket vehicle service technicians’ choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2020. In total, 523 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 ho...
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16 Sep 2026  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2025
Professional Credibility, Innovation, and Service Support Shape Brand Choice in a Fragmented Tools Market
The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and computer-aided web interviewing methods. Respondents we...
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29 Apr 2022  |  North America  |  Market Research
North American Medium- and Heavy-duty Commercial Vehicle Aftermarket Parts eRetailing Growth Opportunities
Traditional Distributors with Existing Physical Locations will Dominate the Online Parts Market while being Challenged by Pure Players
This Frost & Sullivan research service analyzes the impact of eRetailing on the North American (the United States and Canada) commercial vehicle aftermarket, with a focus on medium- and heavy-duty vehicles, and it provides an overview of current and future prospects for commercial vehicle aftermarket eRetail participants. Potential trends and th...
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21 Apr 2020  |  North America  |  Market Research
Impact Analysis of ADAS on the US Collision Repair Market, Forecast to 2030
ADAS Technology is Poised to Change the Course of the Market and Open Up Opportunities for Specialized Repair Services
The collision repair market in the United States is at an interesting crossroad. After years of decline due to improving vehicle safety and smart legislation, crashes have been edging up after the recession. Many factors—distracted driving, growth in vehicles in operation (VIO) in a rebounding economy, and increasing congestion, among others—have b...
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17 Nov 2017  |  North America  |  Market Research
Latin American Commercial Vehicles Market, Forecast to 2023
Powered by Digital Transformation, the LATAM Commercial Trucking Market is Estimated to Record a CAGR of 7.1% During 2016–2023
The LATAM commercial vehicles market is experiencing a number of transformative shifts that are driven by social, economic, and technology disruptions impacting the region’s logistics, primary economic activities, new regulations aiding for CV fleet renewal, new business models being adopted by OEMs and Tier 1 providers, as well as technology innov...
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31 Mar 2016  |  North America  |  Market Research
North American Automotive Batteries Aftermarket, Forecast to 2022
Spotlight on Advanced Enhanced Flooded Batteries (EFB) and Absorbed Glass Mat Batteries (AGM) as Premium, High-Priced Products Optimize Growth Potential
Research Overview This Frost & Sullivan research service analyses the drivers, restraints, trends and forecasts in the North American batteries aftermarket. The study meticulously explores vehicle owners' attitudes and behaviors towards vehicle maintenance and auto technicians' choice of replacement batteries. In this research, Frost & Sullivan's ...
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