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- Services 2.0: The New Business Frontier for Profitability
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09 Apr 2025  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of Consumer: Willingness and Desirability of Commercial Vehicles Remanufacturing Service Offerings, India, 2024
Preference of Fleet Operators Toward Services Offering Faster Turnaround Times, Cost Efficiency, and Flexibility
Remanufacturing and reconditioning are two distinct processes aimed at extending the lifespan of vehicle aggregates, each with its own set of advantages and challenges. Remanufacturing restores components to near-original specifications, ensuring high quality and reliability. However, it is often more expensive and faces limitations such as regiona...
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05 May 2025  |  Global  |  Market Research
Medium and Heavy-duty Commercial Vehicle (CV) Electronic Service Tools (EST) Market, North America, 2025–2030
Vehicle Systems’ Increasing Complexity and an Aging Truck Population will Drive Transformational Growth by 2030
The North American medium and heavy-duty commercial vehicle (CV) electronic service tools (EST) market is experiencing gradual and sustained growth, driven by interesting industry dynamics, such as advancements in vehicle complexity, a growing focus on vehicle efficiency and fuel economy, the increasing demand for a well-rounded fleet management pa...
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15 Sep 2025  |  South Asia, Middle East & North Africa  |  Market Research
Category Management: Class 1-3 Thermal Management Components Aftermarket, India, 2024–2031
Engine and Cabin Thermal Management Systems in the PV and LCV Industries is Experiencing Transformational Growth due to Technological Progress and High Utilization Requirement
The Indian passenger vehicles (PV) and light commercial vehicles (LCV) market has experienced steady growth since the COVID-19 pandemic and is projected to continue expanding in the future. In addition, the total number of vehicles in operation (VIO) has increased, particularly among vehicles that are over 10 years old. This trend suggests a longer...
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10 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detaile...
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28 Nov 2025  |  Europe  |  Market Research
Class 1-3 Select Battery Thermal Management Components Aftermarket, Europe, 2024–2035
The Battery Thermal Management Aftermarket in the PV and LCV Segments is Experiencing Transformational Growth due to Increasing EV Penetration and an Aging Fleet
This Frost & Sullivan analysis offers a comprehensive outlook on the European Class 1–3 select battery thermal management (BTM) components aftermarket, examining market dynamics, component-level trends, competitive landscape, and future growth scenarios across key European regions. The study highlights the BTM aftermarket as a rapidly expanding seg...
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07 Mar 2019  |  North America  |  Market Research
Uberization of Vehicle Service—Business Model and Revenue Analysis, 2017–2025
$1.8 Billion in Total Service Revenue to be Booked From Online Service Marketplaces Across North America and Europe in 2025
The aim of this study is to research, analyze, and forecast the business impact of the service marketplaces business model in the automotive aftermarket. Service marketplaces are a direct outcome of the digital wave disrupting the automotive aftermarket service industry. As per Frost & Sullivan’s analysis, a majority of the activity is currently vi...
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22 May 2015  |    |  Market Research
Future of Parts and Service Retailing in the Automotive Aftermarket
Bricks and Clicks Convergence, B2B eCommerce to Drive New Service Models
Ten to 15% of all global parts revenue will be generated online by 2025, including both developed and emerging regions. This research analyzes how evolving technology and consumer behavior will change the way that vehicle owners shop for automotive parts and service in the future. With a focus on 'bricks and clicks' convergence and business-to-busi...
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19 Aug 2015  |  North America  |  Market Research
Strategic Overview of United States Automotive Aftermarket Maintenance and Repair Service Channels
Industry Facing Potential Skilled Labor Crisis
This research service presents an overview of the automotive maintenance and repair industry in the United States. Service channels will evolve from 2015 to 2021 as small repair shops close and are replaced by franchised chains and mass merchants. Overall growth will be driven by an increasing average vehicle age. However, shops capable of repairin...
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09 May 2018  |  Europe  |  Market Research
European Category Management Report—Automotive Steering Components Aftermarket, Forecast to 2024
Foreign Distributors and Independent Private Labels will Mount Pressure on Established Suppliers by Providing Cheaper Options for Multiple Product Lines
This study covers passenger cars (PCs) and light commercial vehicles (LCVs) up to 3.5 tons (referred to as Class 1-3) in the steering aftermarket in terms of volume (in million units) and value (€ million) across the European Union—with the exception of Russia and Turkey. It discusses unit shipments, revenue, average price, distribution channel sha...
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16 Apr 2018  |  Global  |  Market Research
Global OEM Aftersales 2.0—Comparative Benchmarking of Adoption of New Parts and Service Business Models, 2017
Multi-brand Parts Sales and Innovating with Vehicle Servicing Strategies will be Key for OEMs to Sustain Aftersales Revenue
The aim of the study is to understand the current transition and to predict future trends in global automotive OEM aftersales segment. As older cars shift to the independent aftermarket primarily due to an aging vehicle population and high cost incurred, OEMs have to strategize their aftersales programs to sustain their market share.--BEGIN PROMO--...
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