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25 Aug 2021  |  Asia Pacific  |  Market Research
State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments
During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum
The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...
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14 Dec 2022  |  Europe  |  Market Research
Analysis of the European UCaaS Market—Forecast to 2028
A Return to Growth as Businesses Adapt to and Shape the New Normal
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...
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29 Jul 2026  |  Global  |  Market Research
Digital ID Solutions Market, Global, 2025–2030
The Digital ID Market is Driving Transformational Growth at the Intersection of Policy, Trust, and Technology
Digital ID is defined as a digitally verifiable representation of a person’s identity, credentials, and attributes that facilitates secure access to services both online and offline. It supports swift authentication, builds trust, reduces fraud, and gives individuals control over how their personal data is shared. Positioned as a foundational capab...
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25 Aug 2020  |  Europe  |  Market Research
Transformative Macroeconomic Trends that will Alter the Investor Environment in the United Kingdom
Full Post-Covid-19 GDP Recovery by Q1 2022
Covid-19 has catapulted the UK economy into further uncertainty, adding to the volatility already caused by Brexit. The next few months will be critical to the UK's economic recovery, as the country emerges from lockdown, and finalizes its post-transition trading relationship with the EU. This research service has been designed to help clients deve...
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11 Dec 2020  |  North America  |  Market Research
Demand for High-Volume Testing Driving the Growth of the US Clinical Chemistry and Immunoassay In Vitro Diagnostics Market, 2020
Serology Assays for COVID-19 Diagnosis Present an Immediate Growth Opportunity
The Transformational Health team at Frost & Sullivan provides critical insights into the US clinical chemistry and immunoassay industry, highlighting the recent activities, key growth opportunities, and trends that are shaping the industry. The already dynamic in vitro diagnostics landscape in the United States was affected even more by the recen...
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21 Oct 2020  |  Global  |  Market Research
COVID-19 Impact Assessment, Recovery Road, and Growth Opportunities for the Global Two-wheeler Industry, 2019–2025
Transformational growth of 2W sales will ensure an aggressive rebound at 17.5%, by 2021
COVID-19 has brought the two-wheeler industry to a screeching halt. Governments across the world were forced to institute lockdowns on commercial and personal life for nearly two months. The automotive industry took the biggest hit as the global supply chain had to come to a halt. With customers not purchasing new vehicles, the two-wheeler (2W) ind...
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18 Apr 2024  |  Global  |  Market Outlook
Global Clinical Diagnostics Outlook, 2024
Driven by Digital Services and Automation, the Molecular Diagnostics and POCT Sectors Rebound after the COVID-19 Pandemic
With the end of the COVID-19 pandemic, healthcare providers have been directing most of their capabilities toward preventive healthcare and precision medicine, as the clinical diagnostics industry continues its transition from a centralized to a decentralized testing model. Globally, 2024 is set to be a profitable year for the industry, which will ...
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02 Feb 2022  |  Asia Pacific  |  Market Research
Southeast Asian On-demand Food Delivery Growth Opportunities
Competitive Intensity Accelerates GrabFood’s, Foodpanda’s, and GoFood’s Bid at Market Concentration
This study assesses on-demand food delivery in Southeast Asia, with a focus on the platform-to-consumer segment. The key countries discussed are Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. On-demand food delivery is a door-to-door and online-to-offline service. Service operators integrate the value chains of catering ...
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05 Jul 2021  |  Global  |  Tracker
Global Elevator and Escalator Industry Tracker, 2021
Future Growth Potential in the New Equipment and Services Segments as the Market Recovers after COVID-19
This study provides a global industry overview of new installations and service markets of elevators and escalators. Asia-Pacific and Americas, in particular Latin America, continue to be demand centers for new elevators and escalators with upcoming planned townships and smart cities, which include residential, office, transportation, and retail se...
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19 Dec 2022  |  Global  |  Market Research
Global Digital Signage System Growth Opportunities, Forecast to 2028
Recovery from the COVID 19 Pandemic and a Reinterpretation of Purpose are Driving Development in this Space
This study analyzes the global digital signage systems market. Frost & Sullivan defines digital signage as a network of connected screens, typically with remote management, to drive advertising, merchandising, or communication efforts. Digital signage is no longer a static board or wall display but is an adaptable communication medium that supp...
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