Search results for: 'Analyst Perspective on Agentic AI'
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13 Oct 2021  |  Global  |  Market Research
Ethical AI is Pivotal to the Maximization of the Future Growth Potential of the Global AI Market
Ethical AI Practices and Advisory will be Incorporated in AI Technology Growth Strategy to Maximize Future Market Growth Potential
Artificial intelligence (AI) is transforming organizations, industries, and the technology landscape. The world is moving to the increased adoption of AI-powered smart applications/systems, and this trend will increase exponentially over the next few years. AI technologies are maturing, and the need to leverage their capabilities is becoming a CXO ...
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28 Apr 2025  |  Global  |  Technology Research
Growth Opportunities in AI, Cloud Computing, Generative AI, Large Language Models, and Data Intelligence, Infrastructure as a Service
Innovations in Artifical Intelligence, Generative AI, Machine Learning, Edge AI, Cloud Computing, and Data Intelligence
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Artificial Intelligence, Generative AI, Edge AI. These technologies empower users to provides visual development tools, and business process management features, enabling rapid deployment of applications. This flexibility hel...
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22 Jul 2020  |  Global  |  Market Research
Digital Trends in Healthcare—Global, 2019 to 2023
Gain a 360 Degree Perspective on Critical Success Factors
With 99% of healthcare organizations in some stage of digital transformation, it's clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. For the first time, improving CX is rated as the ...
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12 Sep 2025  |  Global  |  Technology Research
Growth Opportunities in Identity and Access Management, Managed Security Services, and AI-Driven Threat Detection & Response
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights breakthrough innovations across AI-driven threat detection, extended detection and response (XDR), behavioural analytics, deception technologies, and human-centric security platforms. Notable developments include GenAI agents for autonomous threat sweeping, post-quant...
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29 Jun 2026  |  Global  |  Market Research
Growth Opportunities in Global Workforce Engagement Management, 2026
Agent Experience Is Driving Transformational CX
Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...
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06 Nov 2025  |  Global  |  Megatrends
Transformational Trends Shaping Future Consumerism (Human & Non-Human Digital)
Transformational Growth through Autonomous AI Consumer Agents, Virtual Asset Ownership, and Hyper-Personalization
This report studies the emerging trends in consumer behavior and the technology landscape that are set to shape the future of consumerism. Increasing demand for personalized experiences has pushed companies to invest in advanced technologies and rebuild legacy infrastructure, ensuring more tailored shopping experiences across both physical and digi...
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09 Sep 2008  |  North America  |  Market Research
North American Agent Performance Optimization Markets
This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on Quality Monitoring and Workforce Management applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vertical market. Vendor solu...
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07 Feb 2020  |  Global  |  Megatrends
Microjobs in 2030
A Perspective on the Future of Work
This paper looks at the future of microjobs from the perspective of a microworker and an employee at a microjob platform company, set in the year, 2030. It provides a delineation of employment definitions, along with a comparative analysis of microjobs today and expectations on how they will evolve by 2030. The key areas of microwork explored in th...
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30 Jun 2009  |  North America  |  Market Research
North American Agent Performance Optimization Markets
This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monitoring, workforce management, and performance analytics applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vert...
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Special Price $3,712.50 save 25 %
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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
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Special Price $3,712.50 save 25 %