Industries Market Research Reports

The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the ...

This study evaluates Beijings data center services market from a holistic approach, including the following 5 key aspects: market potential, which discusses the market size and the growth momentum; market dynamics, which discusses the drivers and restraints of the markets; competitive landscape, which discusses the types of date center service pro...

17 Dec 2015  |  Asia Pacific  |  Market Research

Analysis of the Asia-Pacific Managed Security Services Market

Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities

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An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and c...

10 Dec 2015  |  Asia Pacific  |  Megatrends

Top 10 Smart Cities of Asia-Pacific by 2025

An Overview of the smart city landscape

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Asia-Pacific is a frontier of growth, development, and activity having quickly embraced disruptive trends in its journey to grow. This ecosystem depicts an eclectic mix of cities. This research service explores the dynamics, plans, and trends in the developments of smart cities in the Asia-Pacific region. It explores how governments, companies, and...

27 Nov 2015  |  Asia Pacific  |  Market Research

China Data Center Services Market 2015

Digital Transformation across Industries Generates Massive Demand for Data Storage and IT Outsourcing Services

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China is emerging as an important data center services market in the region. This study defines data center services as co-location and managed hosting services, and focuses on third-party data center services with a study period from 2013 to 2021 and base year 2014. The study provides a holistic view of the Chinese data center services market, inc...

23 Nov 2015  |  Asia Pacific  |  Market Research

Asia-Pacific Industrial Control Systems Security Market

Increased Threats Towards Critical Infrastructure Driving Demand for Better Security

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The study analyzes the Asia-Pacific industrial control systems (ICS) security market. In the 2010s, there were notable targeted attacks such as Stuxnet that attacked centrifuges, followed by a slew of attacks with code names such as Aurora, Flame, and Havex, discovered by various security vendors’ threat research and intelligence centers. The dri...

While many cities claim to be in the process of becoming smart cities, most of their initiatives center on green concepts only. The goal of a smart city is to solve major problems through modern management and greater interaction between citizens and institutions to achieve a better quality of life. Frost & Sullivan has identified 8 parameters that...

This research services provides market sizing and forecasts for premises-based contact center systems in Latin America. The product segments covered include: inbound contact routing, interactive voice response (IVR) and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market f...

16 Sep 2015  |  Asia Pacific  |  Market Research

Analysis of the Asia-Pacific Contact Center Applications Market

Omni-channel Integration Consolidates Communication Platforms

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Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...