Industries Market Research Reports

The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...

Hosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...

Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...

After years of provider initiatives, the UCC industry is finally moving in earnest toward software, services, and cloud architectures. Millennials, mobility, social, and BYOT continue to drive technology development in the quest for improved user adoption of UCC. Integration with business applications is a key focal area as UCC vendors strive to de...

This APAC unified communications (UC) market tracker for calendar year (CY) 2012 offers an analysis of regional UC demand across 14 Asia-Pacific markets. It analyses market trends, vendor market performances, vertical and horizontal market splits, go-to market strategies, and major public customer wins. The UC market in this tracker is segmented in...

The APAC Unified Communications (UC) Market CY 2010 research offers an analysis of the UC demand across 14 Asia-Pacific markets. It analyses the market trends, vendor market performance, the vertical and horizontal market splits, go-to-market strategies and major public customer wins. The UC market is segmented into telephony, IM/Presence, e-mail, ...

This study confirms previous Frost & Sullivan findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. Frost & Sullivan defines UCC as an integrated set of voice, data, and video communications applications, all of which leve...

The primary objective of this research is to assess North American CXOs attitudes and strategic plans regarding their personal and their organizations use of communications and collaboration (CC) endpoints. Supporting this primary objective, this research will also measure general usage of CC endpoints, identify the most popular CC endpoints, the...

Businesses increasingly deploy advanced communications and collaboration applications in order to enhance employee productivity, streamline business processes, and reduce costs. However, they also face various challenges that prevent them from investing in enterprise communications and collaboration technologies or that delay their investment decis...