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16 May 2023  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
API Driven Communications Power Next Generation Customer and Employee Experiences
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
$4,950.00
Special Price $4,455.00 save 10 %
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26 Apr 2023  |  Global  |  Customer Research
Evaluating Demand for PBX Functionality and PSTN Connectivity
Is the Future of Business Call Control Mobile?
Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enter...
$4,950.00
Special Price $4,455.00 save 10 %
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04 Nov 2020  |  North America  |  Frost Radar
Frost Radar™: North American Hosted IP Telephony and UCaaS Market
Benchmarking Future Growth Potential
North American businesses and public-sector organizations are facing heightened challenges as COVID-19 quarantines and other lifestyle changes affect the way workers perform their job tasks and interact with co-workers, customers and partners. The unprecedented rise in remote work, supply-chain disruption, customer demand volatility and elevated em...
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Special Price $3,712.50 save 25 %
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07 Aug 2020  |  Europe  |  Frost Radar
Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™
European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...
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Special Price $3,712.50 save 25 %
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19 Feb 2020  |  Latin America  |  Customer Research
End-User Priorities in Communications and Collaboration Investments, 2019
Adoption of Advanced UCC Tools is Rising as Businesses Pursue Digital Transformation and Address Shifting Workforce Requirements
The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...
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Special Price $3,712.50 save 25 %
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24 May 2013  |  North America  |  Customer Research
2013 Unified Communications and Collaboration (UCC) Channel Partners Survey
The True Value of UCC to Small and Medium-sized Business Customers in Conjunction with Aastra
This study confirms previous Frost & Sullivan findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. Frost & Sullivan defines UCC as an integrated set of voice, data, and video communications applications, all of which leve...
$10,000.00
Special Price $7,500.00 save 25 %
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05 Feb 2013  |  North America  |  Customer Research
2012 North American CXO Investment Plans for Communications and Collaboration Endpoints
A Perspective on UCC Endpoints Adoption and Benefits
The primary objective of this research is to assess North American CXOs attitudes and strategic plans regarding their personal and their organizations use of communications and collaboration (CC) endpoints. Supporting this primary objective, this research will also measure general usage of CC endpoints, identify the most popular CC endpoints, the...
$10,000.00
Special Price $7,500.00 save 25 %
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17 Jan 2013  |  North America  |  Customer Research
2012 IT Decision Makers Views on the Evolution of Enterprise Communications
A Perspective on Enterprise Communications Technology Adoption and IT Strategies
Businesses increasingly deploy advanced communications and collaboration applications in order to enhance employee productivity, streamline business processes, and reduce costs. However, they also face various challenges that prevent them from investing in enterprise communications and collaboration technologies or that delay their investment decis...
$10,000.00
Special Price $7,500.00 save 25 %
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16 Jan 2013  |  North America  |  Customer Research
2012 North American CXO Investment Plans for Managed and Hosted Communications and Collaboration Services
A Perspective on UCC Services Adoption and Benefits
Rapid technology evolution and the proliferation of unified communications and collaboration (UCC) tools are increasing the cost and complexity of managing and upgrading the enterprise information and communications (ICT) infrastructure. Most businesses perceive their ICT infrastructure and IT operations as relatively ineffective in enabling the or...
$10,000.00
Special Price $7,500.00 save 25 %
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07 Jan 2013  |  North America  |  Customer Research
2012 North American CXO Investment Plans for Communications and Collaboration Infrastructure and Connectivity
A Perspective on UCC Infrastructure and Connectivity Evolution
Rapid technology evolution and the proliferation of unified communications and collaboration (UCC) tools are increasing the cost and complexity of deploying, managing, and upgrading the enterprise information and communications (ICT) infrastructure. Most businesses perceive their ICT infrastructure and IT operations as relatively ineffective in ena...
$10,000.00
Special Price $7,500.00 save 25 %