1. 06 Dec 2023  |  Asia Pacific  |  Customer Research

    2023 SD-WAN and SASE Voice of Customer: APAC View

    Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

    $4,950.00
  2. 29 Sep 2023  |  Asia Pacific  |  Customer Research

    Voice of the Enterprise Security Customer—Trends in Australia

    Rising Attacks Drive Organizational Cybersecurity Strategies and Increased Budget Allocations

    In this report, Frost & Sullivan comprehensively analyzes the Australian cybersecurity landscape in 2023. In conclusion, this report offers cybersecurity vendors and relevant stakeholders a better understanding of the cybersecurity landscape in Australia. The full version of Frost & Sullivan's Voice of the Enterprise Security Customer Survey sam...

    $4,950.00
  3. 29 Sep 2023  |  Asia Pacific  |  Customer Research

    Voice of the Enterprise Security Customer—Trends in Japan

    A Survey of Enterprise End Users on the Cybersecurity Trends in Japan

    This report presents a comprehensive analysis of the cybersecurity landscape in Japan, providing insights on areas such as cybersecurity operations, cybersecurity strategy, threat landscape, organizations’ cybersecurity readiness against cyberattacks, and projected the investment in cybersecurity areas in 2023. The report first identifies the le...

    $4,950.00
  4. 08 Jun 2023  |  Asia Pacific  |  Customer Research

    Voice of Customer Survey—Japanese Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

    Warehouse Automation, Sustainability, and the Internet of Things (IoT) are the Key Areas that Hold Future Growth Potential

    This report presents the findings of the survey conducted by Frost & Sullivan to understand fleet & asset tracking and shipment monitoring in Japan’s logistics service delivery market. The survey includes responses from decision-makers and key influencers in the fleet and logistics asset and shipment monitoring space associated with multinational...

    $4,950.00
  5. 29 May 2023  |  Asia Pacific  |  Customer Research

    Voice of Customer Survey: Australian Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

    Sustainability, AI, IoT, and Predictive & Big Data Analytics are the Key Areas that Hold Future Growth Potential

    This report presents the findings of the survey conducted by Frost & Sullivan to understand fleet & asset tracking and shipment monitoring in the Australian logistics service delivery market. The survey includes responses from decision-makers and key influencers from multinational and local organizations directly involved in fleet & logistics asset...

    $4,950.00
  6. 15 May 2023  |  Asia Pacific  |  Customer Research

    Voice of Customer Survey: Southeast Asian Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions

    Logistics Companies Prioritizing Investments in IoT, AI, and Warehouse Automation

    This Voice of Customer survey examines Service Delivery Fleet, Asset Tracking, and Shipment Monitoring solutions in the Southeast Asian logistics service delivery markets. With a sample size of 61 organizations across Indonesia, Singapore, and Thailand, the survey gathered data from decision makers and key influencers from logistics companies, prim...

    $4,950.00
  7. 14 Dec 2022  |  Asia Pacific  |  Customer Research

    Voice of the Customer: Health Wellness and Wellbeing Services in Cars, China

    Survey to Assess the Interest and Potential for Health, Wellness, and Wellbeing Features in the Chinese Passenger Vehicle Market

    Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's ‘Voice...

    $4,950.00

    Special Price $4,455.00 save 10 %

  8. 07 Dec 2022  |  Asia Pacific  |  Customer Research

    Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022

    Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics

    When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

    $4,950.00

    Special Price $4,455.00 save 10 %

  9. 31 Aug 2021  |  Asia Pacific  |  Customer Research

    Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific

    Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth

    This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employe...

    $4,950.00

    Special Price $3,712.50 save 25 %

  10. 31 May 2021  |  Asia Pacific  |  Customer Research

    Indonesian Banking Customer Experience Management Study 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

    $4,950.00

    Special Price $3,712.50 save 25 %