Industries Market Research Reports
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26 Aug 2014  |  North America  |  Tracker
2014 US Automotive Technicians’ Choice
Opportunities in the Automotive Tools Market
This report aims to understand the automotive repair tool industry through automotive technicians since 2007 and identify market opportunities. Hand tools are the most commonly purchased automotive tools in 2013, followed by power tools. Tools storage devices have the lowest rate of all, which is most likely because of their purpose (storage) and t...
$20,000.00
Special Price $15,000.00 save 25 %
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21 Aug 2014  |  North America  |  Tracker
Q1 2014 North American Mobile Trackers
Strong Adoption of 4G Smartphones, Tablets, and Mobile Computing Devices
The attached tracker presents mobile communications metrics for Tier I mobile operators in the United States and the Canadian mobile communication markets. In addition, statistics on mobile subscribers, connected devices, smartphone penetration, service and data revenue (including the average voice and data revenue per user), equipment revenue, pre...
$2,450.00
Special Price $1,837.50 save 25 %
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05 Aug 2014  |  North America  |  Customer Research
The Future of IT in the Manufacturing IndustryUnited States and Europe
An End User Perspective
The main research objective is to measure the current use and future decision making behaviour toward information technology (IT) within the manufacturing sector. Overall, companies from the manufacturing industry are avid users of many enterprise and communications technologies. They are the top users of consumer and business grade softphones, uni...
$12,500.00
Special Price $9,375.00 save 25 %
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04 Aug 2014  |  North America  |  Customer Research
Customer Engagement in Manufacturing in Europe and North America
The Current and Future Manufacturing Vertical
The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the manufacturing vertical. Email accounts for the highest share of customer interactions, ahead of LiveAgent voice, especially in Europe. More customer interactio...
$12,500.00
Special Price $9,375.00 save 25 %
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04 Aug 2014  |  North America  |  Customer Research
Customer Engagement in Financial Services in Europe and North America
The Current and Future Financial Services Vertical
The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the financial services vertical. In terms of financial services, significantly more current customer interactions are taking place through email in Europe than in ...
$12,500.00
Special Price $9,375.00 save 25 %
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04 Aug 2014  |  North America  |  Customer Research
Customer Engagement in Communications in Europe and North America
The Current and Future Communications Vertical
The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the communications vertical. As a proportion of total customer interactions in the communications vertical, the projected growth is clear for Web self-service port...
$12,500.00
Special Price $9,375.00 save 25 %
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29 Jul 2014  |  Asia Pacific  |  Tracker
Asia-Pacific Enterprise Telephony Market CY 2013 Tracker
The Declining Enterprise Telephony Market Will Make a Comeback
This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), WPBX, and IP PBX. This research is based on Frost & Sulliva...
$15,000.00
Special Price $11,250.00 save 25 %
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18 Jul 2014  |  North America  |  Customer Research
The Impact of IT in Government
An End-User Perspective
The main objective of this research is to measure the current usage and future decision making behaviour toward information technology (IT) within the government sector. Overall, out of the 5 key verticals surveyed, the government sector contributes the second highest percentage of its revenue to the IT budget. New regulatory requirements that rais...
$10,000.00
Special Price $7,500.00 save 25 %
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09 Jul 2014  |  North America  |  Customer Research
The Future of IT in the Finance IndustryUnited States and Europe
An End User Perspective
The research objective of this report was to measure the current use and future decision making behavior toward information technology (IT) within the finance sector. Overall, companies from the financial sector spend the highest percent of their budget on IT as compared to their counterparts from other sectors, with the highest proportion of their...
$2,450.00
Special Price $1,837.50 save 25 %
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09 Jul 2014  |  North America  |  Customer Research
The Future of IT in the Retail IndustryUnited States and Europe
An End User Perspective
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) within the retail sector. Overall, almost all of the IT sector is expecting growth over the next 3 years, which makes it a good time for IT companies to invest in marketing and sales. However, it is important to keep i...
$2,450.00
Special Price $1,837.50 save 25 %