Industries Market Research Reports

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  1. 06 Dec 2021  |  North America  |  Customer Research

    The Changing State of Retail Customer Care

    Growth Opportunities Rise in the Dynamic North American Retail Market

    The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...

    $4,950.00
  2. 19 Nov 2021  |  North America  |  Market Outlook

    Global Water and Wastewater Treatment, Outlook 2022

    Innovative Digital Solutions and Platforms are Capitalizing on Outcome-based Investments in Water Utilities and Industries

    The COVID-19 pandemic has revitalized the importance of resilient and future-ready water and wastewater infrastructure. Municipalities and industries across the globe have begun adopting net-zero, decarbonization, and circularity goals to become sustainable, resilient, and future ready. IoT-based solutions have become a vital cog in helping end use...

    $4,950.00
  3. 01 Nov 2021  |  North America  |  Customer Research

    2021 Latin American SD-WAN End-user Survey Analysis

    Enterprises Find Crucial Value in Aspects Directly- Related to Business Goals: Resource Optimization, Improved Business Efficiency

    The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle, but in the last two years enterprise decision makers in the region have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN is attracting the attenti...

    $4,950.00
  4. 05 Oct 2021  |  North America  |  Customer Research

    Global Customer Perspectives on Contact Center Trends by Country

    Impact of COVID-19 on Top Contact Center Markets

    Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

    $4,950.00
  5. 06 Sep 2021  |  South Asia, Middle East & North Africa  |  Market Outlook

    Indian Internet of Things (IoT) Growth Opportunities

    Data-driven Intelligence and Connected Ecosystems Accelerate Transformational Growth of IoT in Enterprises

    The Indian internet of things (IoT) market is expected to expand at a compound annual growth rate of 13.2% from 2020 to 2025. This Frost & Sullivan report includes market sizing across the entire IoT value chain, such as hardware, connectivity protocols, application and platforms, system integration, and consulting services, and covers market trend...

    $4,950.00
  6. 02 Sep 2021  |  North America  |  Customer Research

    US SD-WAN End User Survey Analysis, 2021

    IT Resource Optimization, Centralized Network Management, and Improved Cloud Connectivity Drive Growing SD-WAN Adoption

    The Software-defined Wide Area Network (SD-WAN) has advanced to the growth stage from an early growth phase of the product lifecycle. In Frost & Sullivans 2018 survey, we found that enterprises were aware of the benefits of SD-WAN and prepared for its deployment. Since then, enterprise decision-makers have focused on upgrading network capabilities ...

    $4,950.00
  7. 31 Aug 2021  |  Asia Pacific  |  Customer Research

    Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific

    Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth

    This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employe...

    $4,950.00
  8. 27 Aug 2021  |  Asia Pacific  |  Market Outlook

    ASEAN Automotive Outlook, 2021

    Competitive Intensity is Concentrated in Low-cost Green Cars and Electric Vehicles; Political Stability will Affect the Automotive

    In 2020, due to the COVID-19 pandemic, the Association of South East Asian Nations (ASEAN) automotive market experienced a significant sales decline of 28.5%, from a total sales of 3.5 million units in 2019 to 2.5 million units in 2020. Passenger Vehicles (PVs) constituted 63.9% of the market and Commercial Vehicles (CV) accounted for 36.1%. Of the...

    $4,950.00
  9. 20 Aug 2021  |  North America  |  Customer Research

    Future of In-car Marketplace and Features on Demand—United States, Voice of Customer, 2020

    Voice of Customer Study to Assess the Interest and Potential for the In-car Marketplace and Features on Demand

    This study seeks to evaluate the current usage of the in-car marketplace and features on demand (FoD) services such as navigation and location-based features, integration and productivity, driving convenience solutions, remote services and maintenance, in-car personalization, entertainment, and performance and driving services in the United States....

    $4,950.00
  10. 17 Aug 2021  |  Asia Pacific  |  Market Outlook

    Thailand Automotive Outlook, 2021

    Thailand Accounted for the Highest Automotive Sales in ASEAN in 2020. Chinese OEMs are Focused on Geographic Expansion and Competitive Intensity in the Country

    Thailands TIV dropped by 21.4% in 2020 when compared to 2019. Sales is projected to increase by 8.7% (YoY growth rate) in 2021 to 861,000 units. The commercial vehicle (CV) segment continues to dominate with a 56.6% share, and it is projected to reach 57.3% in 2021, driven by government stimulus measures in response to the pandemic. Diesel powertra...

    $4,950.00