IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 25 May 2021  |  North America  |  Tracker

    Internet of Things (IoT) Professional Services Forecast, 2020–2025

    As IoT Becomes More Critical for Enterprises, Professional Services are Key to Driving Value

    While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...

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  2. 13 May 2021  |  North America  |  Market Research

    IoT Start-up Tracker—Digital Retail

    Seamless Integration Between Offline and Online Creates New Growth Opportunities

    The retail industry is increasingly focused on increasing sales and revenue through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of start-up...

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  3. 11 May 2021  |  Latin America  |  Customer Research

    Latin-America Cloud User Survey, 2020

    Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

    Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

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  4. 16 Apr 2021  |  North America  |  Market Research

    Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...

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  5. 15 Apr 2021  |  North America  |  Market Research

    IoT Start-Up Tracker—Digital Agriculture

    Need for Increased Productivity and Resource Optimization Creates New Growth Opportunities

    The digital agriculture industry is increasingly focused on improving productivity and driving sustainability through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker p...

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  6. 09 Apr 2021  |  Latin America  |  Market Research

    The Hybrid Work Environment Propels UCaaS and Cloud Meeting Services in Latin America and the Caribbean

    The Pandemic Fosters Innovations and Opens Massive Growth Opportunities

    2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...

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  7. 07 Apr 2021  |  North America  |  Market Research

    COVID-19 Pandemic Accelerates Investment in the Global IT/Consumer Electronics eCommerce Market

    Remote Work and Distance Learning Mandates Drive B2B and B2C Technology Strategy

    This research study examines the global electronic commerce (eCommerce) market with a focus on North America and the information technology (IT) and consumer electronics verticals. The report delves into the macro-economic factors affecting the global retail eCommerce market, its growth during the course of the COVID-19 pandemic, as well as the dri...

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  8. 07 Jan 2021  |  North America  |  Market Research

    North American Mobile Situational Awareness Market is Accelerating Out of Early Adopter Stage

    Heightened First-Responder Safety and Effectiveness, Coupled with Affordable Subscription Pricing, Create New Growth Opportunities

    This study examines the North American mobile situational awareness market. For the purposes of this study, mobile situational awareness offerings are defined as software solutions that put near real-time information about critical field situations at the disposal of emergency first responder teams via their mobile devices. This information usually...

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  9. 30 Dec 2014  |  Latin America  |  Market Research

    Strategic Analysis of the Brazilian Companies Investments in ICT

    A Deep Analysis of Current and Future Investments in Brazil Regarding IT and Telecom Trends

    Frost & Sullivan surveyed 313 Brazilian companies in order to understand their current and future ICT investments, drivers, restraints, and their perceptions about trends such as cloud computing and Big Data analytics.

    $7,500.00

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  10. 27 Oct 2014  |  Latin America  |  Market Research

    Hot TopicRetail IT Trends in Brazil

    How Technology Impacts the Retail Sector in the Customer Era

    In this Hot Topic, Frost & Sullivan identifies key areas across the retail sector where the benefits of technology are most acutely felt. It analyzes the key drivers and restraints for technology adoption by retailers and identifies major IT trends in the sector in Brazil, such as online commerce, social networks, RFID, analytics and omni channel i...

    $1,500.00

    Special Price $1,125.00 save 25 %