IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 22 Nov 2017  |  North America  |  Market Research

    Next Generation Tablet Market, Forecast to 2023

    2-in-1's Continue to Canibalize the High-End Tablet Market While Low-End Tablets See Growth

    Tablets are a mobile device category which support advanced computing capabilities on a larger (7"+) screen, but do not have traditional integrated voice functionality. 'Next Generation' tablets run advanced operating system software that provides a standardized platform for application development and 'connected' content consumption. While the ...

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  2. 20 Nov 2017  |  North America  |  Market Research

    Internet of Things (IoT) Solutions for the US Manufacturing Sector, Forecast to 2023

    Opportunities from Facilities to Supply Chain Management and Post-implementation System Support across Discrete and Process Industries

    The US manufacturing sector continues to face a challenging operating environment due to consistent competitive pressures from both domestic and offshore sources, volatility in labor and material costs, and changing environmental regulations. An increasing number of manufacturing organizations are turning to advanced operational technology (OT) as ...

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  3. 26 Oct 2017  |  North America  |  Market Research

    Mobile Workforce Apps in North America

    Selling Worker Mobility Solutions to Very Small, Small, and Mid-Sized Businesses

    This study examines the North American SMB (small and mid-sized business) and VSB (very small business) markets for mobile workforce applications. It also discusses optimal strategies for addressing the unique needs of these two segments. Mobile workforce applications are software solutions that allow remote and mobile employees real-time access to...

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  4. 25 Oct 2017  |  Global  |  Market Research

    Augmented Reality for Industrial Companies—Technology that can Help Improve Worker Effectiveness

    Using Internet of Things (IoT) and Augmented Reality to Enhance Their Workers

    This growth insight examines augmented reality (AR) and how it can be used in industrial applications. It also seeks to unveil the business value of leveraging Internet of Things (IoT) data to create new machine interfaces. AR is now widely used by consumers in everyday life, with many examples on mobile apps used for gaming and entertainment. Howe...

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  5. 13 Oct 2017  |  Global  |  Market Research

    Global IoT Platforms Trends, 2017

    As Commoditization Increases, Ecosystem Strength will be the Key Differentiator

    Platforms are a critical part in the IoT ecosystem as they enable a common framework for different stakeholders to use. For companies looking to utilize IoT to improve their products and services, the platforms are an essential medium to access data and insights, and run applications. Advanced technologies further add value to the platform services...

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  6. 29 Sep 2017  |  Global  |  Technology Research

    Technologies Impacting the Future of Education

    AI, Mixed Reality, XaaS, Wearables Will Shape the Classroom of the Future

    What does the classroom of the future hold? The education space has gone through a metamorphosis in how knowledge is disseminated, and these changes range from open online universities to augmented learning. Future education trends will increasingly emphasize flexibility of curricula, pace of learning and location of knowledge transfer. There will...

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  7. 27 Sep 2017  |  Global  |  Technology Research

    Technologies Enabling Intelligent Robotics

    Emerging Technologies and Opportunities for Intelligent Robots

    This research provides an analysis of the technologies that are transforming traditional robot capability, where ICT can be applied to solve existing industry challenges, including coverage on identifying unmet needs, technology and application developments that enable innovations and drive market growth for the robotics industry. The advent of ...

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  8. 27 Sep 2017  |  Global  |  Technology Research

    Advanced Analytics: Disruptive Opportunities

    Technologies Enabling Digital Transformation Through New Value Streams

    The availability of ever increasing amounts of structured and unstructured data, along with higher, cheaper and faster computing power, have been key drivers for the development of advanced analytics. The Internet of Things has served to boost the development of the streaming analytics market, through sensor-driven, real-time insights into consumer...

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  9. 26 Sep 2017  |  North America  |  Market Research

    U.S. B2B eCommerce Platform Market, Forecast to 2023

    Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

    Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...

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  10. 18 Sep 2017  |  North America  |  Market Research

    Wireless Carrier Strategies and Growth Opportunities in Mobile Business-to-Employee (B2E) Apps

    Navigating An Intensifying Mobile Worker Apps Market

    In North America, wireless carriers continue to act as a major channel for promoting and reselling mobile business-to-employee (B2E) software applications. In fact, these mobile B2E apps have evolved to become a key strategic offering in wireless carrier portfolios. Carriers assume that the sale of these mobile worker apps will open up increased op...

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