IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 18 Dec 2019  |  North America  |  Market Research

    North American Mobile Situational Awareness Solutions Market, 2019

    Growth Opportunities and Competitive Differentiators in an Emerging First-Responder Solution Category

    This study examines the North American mobile situational awareness solutions market. Profiles of two leading provider are presented, including an examination of their product portfolios and strategies. Market trends, adoption drivers and barriers, competitive innovations, and potential growth opportunities are also defined and discussed. The m...

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  2. 02 Dec 2019  |  North America  |  Market Research

    YouTube Continues Its Impressive Growth Momentum in 2019

    YouTube Reaches More 18-49 year Olds in an Average Week Than All Cable TV Networks Combined

    YouTube has the highest share in reach and watch time among all ad supported OTT platforms. According to Nielsen, more than half of 18- to 49-year-olds in the US are either light viewers of TV or do not subscribe at all. Over 90% of these people watch YouTube. Watch time of YouTube on television screens alone tops 250 million hours per day. YouTube...

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  3. 02 Dec 2019  |  North America  |  Market Research

    Adobe’s Partnership with Veriskope Revives AMS and RTMP SDK

    AMS and RTMP Were Products That Were Ahead of Their Time and are Headed For a Revival

    With interactive video and communication the core part of services such as Twitch, eSports and online betting, Adobe Media Server and RTMP may be headed for a revival. Following an agreement with Adobe, a company called Veriskope plans to sell, support, upgrade, and enhance the Adobe Media Server (AMS), the RTMP SDK and several related video produc...

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  4. 02 Dec 2019  |  North America  |  Market Research

    The Future Growth Prospects of Fastly After Its IPO in 2019

    The Challenge Over the Next Five Years Will Be Scaling Its Network, Revenue and Customer Base

    Fastly has the potential to become a $500M company in 3 years and hit $1.5B in revenue within 10 years, while also increasing margins in the 70% range. All of the market trends and data points to a big growth opportunity for companies like Fastly over the next few years as more customers demand greater flexibility and better performance across thei...

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  5. 02 Dec 2019  |  North America  |  Market Research

    CenturyLink’s Strategic Acquisition of Steamroot

    Streamroot Is A CDN provider With An Underlying P2P Technology

    CenturyLink’s acquisition is motivated by improving the performance for viewers of live events and day/date content releases to reduce buffering and failed starts during peak hours and catch up TV. Streamroot leverages a software-based mesh network and a deterministic data science methodology, providing device awareness to ensure that consumers h...

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  6. 02 Dec 2019  |  North America  |  Market Research

    The Implications of Sharply Declining Prices for the CDN Industry

    Data Shows Pricing On Very Large Deals is Down to an All-time Low of $0.001 Per GB Delivered

    With customers having so many different CDNs to choose from, both regionally and globally, and the ease of use of switching between multi-CDN vendors, media delivery simply isn’t a sticky product. Media delivery pricing continue to fall and since CDNs are not able to make up for the lower price based on additional traffic volume on a consistent b...

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  7. 21 Nov 2019  |  North America  |  Market Research

    Global Routers, Switchers, and Master Controls Market, Forecast to 2024

    Market Consolidation and Growing Popularity of eSports Drive Market Growth

    This study on the global routers, switchers, and master controls market covers software and hardware point solutions as well as comprehensive large-scale value-based applications that support the video production and broadcasting needs of consumers. Consumers in the market range from broadcasters, outside broadcast (OB) trucks, multiple service ope...

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  8. 20 Nov 2019  |  North America  |  Market Research

    North American Mobilized Sales Force Automation Market, Forecast to 2023

    Growth Opportunities for Sales Organizations and SFA Providers

    This study examines the mobilized sales force automation (SFA) market in North America. Mobile sales force automation applications are software solutions that extend SFA capabilities to a sales employee’s mobile device (smartphone, tablet, wearable, etc.). Capabilities can range from basic account, opportunity and contact management to also encom...

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  9. 28 Aug 2019  |  North America  |  Market Research

    Global Enterprise Content Management Market, Forecast to 2024

    Increasing Content and Greater Regulations Drive the Market Growth

    Enterprise content management (ECM) solutions are large-scale, multifunctional, cross-platform content management systems designed to address the structured and unstructured content management needs of a range of organizational types and sizes. ECM solutions enable enterprises to capture, store, organize, manage, and deliver content in a seamless m...

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  10. 05 Jul 2019  |  North America  |  Market Research

    North American Mobile Forms Market, 2019

    New Strategies, Target Markets, and Growth Potential

    This study examines the North American standalone mobile forms market. Leading providers are profiled. In addition, market trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Mobile digital forms remain a key entry point for companies that want to embark on the digita...

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