IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 30 May 2014  |  North America

    The Impact of Social Media on External Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research service is to gauge the use trends of social networking within a business context, specifically related to external communications. The study analyzes how social media is used to drive external client relations, measures the prevalence of social media engagement tool use, evaluates social media engagement tools, and...

    $10,000.00

    Special Price $7,500.00 save 25 %

  2. 28 May 2014  |  North America

    The Effect of Social Media on Communications within the Corporate Environment

    Uncovering Usage Prevalence and Methods of Organizational Implementation

    The primary aim of this research is to gauge the usage trends of social networking within a business context, specifically related to internal and external communications. It covers drivers for social media use, prevalence of social media engagement, and management tool usage. Overall, 90% of respondents use social media for external communications...

    $10,000.00

    Special Price $7,500.00 save 25 %

  3. 23 May 2014  |  North America

    The Impact of Social Media on Internal Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research is to gauge the use trends of social networking within a business context, specifically related to internal communications. The study covers drivers for social media use, prevalence of engagement, and management tool use as well as factors used to determine social media. About 60% of companies use social media for i...

    $10,000.00

    Special Price $7,500.00 save 25 %

  4. 23 Apr 2014  |  North America

    The Future of Mobile Solutions from a Customer PerspectiveUnited States and Europe

    Growth Opportunities in 5 Key Industries

    The overall research objective of the survey conducted during the 4th quarter 2013 was to measure the current use and future decision-making behavior toward IT technologies, specifically mobile solutions such as mobile software applications, machine-to-machine (M2M) communications, and mobile device management (MDM). Segmenting the current and fore...

    $2,450.00

    Special Price $1,837.50 save 25 %

  5. 10 Jan 2014  |  North America

    The Future of Enterprise Communications from a Customer Perspective

    Opportunities in the 5 Key Markets in the United States and Europe

    The overall research objective of the following study was to measure the current use and future decision making behavior toward IT technologies, specifically: audio conferencing, business grade softphones, consumer softphones, headsets, IP telephony, TDM phones, unified communications client, video and web conferencing. It turns out that many IT ma...

    $2,450.00

    Special Price $1,837.50 save 25 %

  6. 26 Jun 2013  |  North America

    Global Enterprise Cloud Computing Market SurveyAn End-user Perspective

    Reaping the Benefits of Cloud in Collaboration with Service Providers

    Cloud computing is a growing market with increasing interest from enterprises that want to transition from legacy technology to the cloud. In considering cloud adoption, enterprises have different views regarding definitions for and types of cloud models, benefits arising from use of cloud services, and strategies for implementation. Conducted in c...

    $1,500.00

    Special Price $1,125.00 save 25 %

  7. 18 Jun 2013  |  North America

    Cloud Computing End-user AnalysisMexico

    A New Business Model for Adoption and Concept Knowledge Matures

    Cloud computing represents the next step in the evolution of service delivery over networks. This market insight presents the results of in-depth interviews that Frost & Sullivan conducted with 91 medium and large enterprises concerning cloud computing adoption trends in Mexico. Issues covered in this insight discuss the market drivers and restrain...

    $1,500.00

    Special Price $1,125.00 save 25 %

  8. 18 Feb 2013  |  North America

    The Impact of Social Media within the Internal Corporate Environment

    Use of Companies' Own Social Media Tools is Growing

    This research service examines the use of social media in the U.S. corporate environment based on a survey conducted in 2012. Individuals use social media on a personal level more than as a part of the workplace, but enterprises are increasingly using social media as they begin to understand the benefits. While external use of social media is more ...

    $10,000.00

    Special Price $7,500.00 save 25 %