SMAC Market Research Reports
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11 Nov 2016  |  North America  |  Market Research
Twitter’s NFL Stream Challenged by Lack of Engagement and Profitable Business Model
For the forseeable future, the NFL will not go much beyond experimenting with live streaming on platforms like Twitter.
Despite some of the positive commentary about the quality of Twitter's NFL live stream, there has been much less discussion about the user interface experience or the fact that Twitter can’t cover its licensing costs via any advertising model. What Twitter is doing with the NFL games is interesting, but it lacks engagement and is a loss leader fo...
$1,500.00 -
20 Jul 2016  |  North America  |  Market Research
Brazil and Mexico Mobile Device Management Market
As Mobility Continues to Grow, so do Opportunities in MDM
The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...
$1,500.00 -
20 Apr 2016  |  North America  |  Market Research
Big Data and Analytics in Customer Service, 2016
Analytics Emerges as Fastest Growing Segment of Customer Contact, Redefines Company Engagement with Customers
The Big Data and Analytics market is diverse, with hundreds of solution providers in varying segments, but until recently the practical application of Big Data within customer contact was marginal at best. This is now changing as analytics is the fastest growing segment of customer contact, and the key driver in transforming the way companies enga...
$1,500.00 -
16 Mar 2016  |  Latin America  |  Market Research
Latin American Hosted and Cloud Contact Center Market, Forecast to 2020
Flexibility and Scalability Concerns to Catalyze Uptake of Cloud Model
This market analysis research provides market sizing, forecasts and trends for hosted and cloud contact center services. This includes public cloud services as well as dedicated hosted solutions. The base year for the study is 2015. The market segments covered are: hosted IVR, hosted ICR, hosted outbound contact, and hosted agent performance optimi...
$4,950.00 -
11 Mar 2016  |  North America  |  Market Research
Cloud-Enabling Enterprise Resource Planning (ERP) Overview
Cloud ERP System Providers to Leverage Demand for Agile, Feature-rich, OPEX Pricing Models
Cloud ERP has emerged as an agile, dynamic, flexible, cost effective, and swift-to-implement alternative to traditional legacy on-premise ERP software. Cloud ERP systems are still maturing, however, and as a result they have not been fully embraced by the market. But the signs clearly point to more cloud ERP development, adoption, and growth goin...
$1,500.00 -
08 Feb 2016  |  Latin America  |  Market Research
Latin American Big Data and Analytics Market, Forecast to 2020
Leveraging Quality, Not Quantity, will be Critical to Gaining Competitive Advantage and Spurring Growth Across Brazil, Colombia and Mexico
The research service presents an analysis of the current state of the Big Data and analytics market in Brazil, Colombia, and Mexico. The immeasurable amount of data (unstructured and structured) being generated every second globally from an increasing number of sources has changed the competitive environment and hence, the organizations’ way of t...
$1,500.00 -
05 Feb 2016  |  North America  |  Market Research
Mobile Content Acceleration Services, 2016
Tremendous Potential for Mobile Delivery Networks, Reflected in Kwicr's Success Story
The demand for protocol manipulation technologies that impact the quality of delivery for streaming content is increasing. However, mobile broadband performance is a problem, as poor quality delivery is the key reason consumers give up on apps and streaming content. To address this issue, Kwicr launched its mobile delivery network to manage mobile ...
$1,500.00 -
05 Feb 2016  |  North America  |  Market Research
Convergence of Video Publishers and Data-driven Approaches
Failure of Most Video Publishers and Content Owners to Effectively Engage Audiences Results in Poor ROI
In the eCommerce space, Amazon has long utilized advances in machine learning and data science to become a prime example of customer relationship management and obtaining the most ROI. Publishers should learn from the eCommerce market and bring the data-driven approach of one-to-one marketing to video programming. By utilizing the best practices of...
$1,500.00 -
05 Feb 2016  |  North America  |  Market Research
Enterprise Cloud Networking Vendor Strategies
Future to be Shaped by Tussle between Internet-based Content Delivery Network (CDN) Vendors and Incumbent Cloud Networking Providers
Due to the substantial growth prospects within the content delivery industry, CDN providers are continuously looking at opportunities to broaden market boundaries and offer new and unique value propositions to their customers. One of the interesting ways in which some providers have diversified recently is by looking to get behind the firewall for ...
$1,500.00