Unified Communications and Collaboration (UCC)
Businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies. Long gone are the days when businesses relied solely on telephony and email to conduct their daily tasks. Today, businesses are deploying a broad array of communications and collaboration applications including telephony, email, voicemail and unified messaging, instant messaging (IM) and presence, audio, web and video conferencing, file sharing and white-boarding, mobility, social networking and more. New generations of business users are choosing more social and visual modes of collaboration accessible on the devices and interfaces of their choice, anywhere, anytime.
As businesses look to consolidate and more effectively manage their communications infrastructure, they are integrating multiple technologies and tools into unified communications and collaboration (UC&C) solutions powered by session management, virtualization, cloud architectures and software-defined networks. To ensure higher ROI and future-proof their technology investments, businesses are investing in best-of-breed, standards-based solutions that can be tightly integrated for greater end-user productivity and more efficient IT management.
The combination of dramatic demographic changes and accelerated technology evolution is creating demand for a new approach to IT and business communications. We are seeing a powerful shift in IT towards new cloud delivery models that enable more flexible and cost-effective technology management and consumption. Holistic digital transformation initiatives are driving business IT and communications towards a Social, Mobile, Collaborative Cloud future.
Organizations around the world—large and small—have never before faced a more complex environment in which to operate and compete successfully. Vendors, service providers, channel partners and end users alike need information, advice and guidance to help them chart their course through this turbulent transition to a competitive advantage powered by advanced communication and collaboration technologies. With analysts covering all aspects of the UC&C technology stack, including infrastructure, applications, services and end-user devices, Frost & Sullivan is uniquely positioned to provide comprehensive coverage with a global perspective for all value-chain participants.
Frost & Sullivan’s UC&C team provides the following benefits to vendors, service providers, channel partners, and end-user organizations:
Extensive back catalogue of research in the majority of UC&C market sectors, as follows:
- Services: UCaaS, CPaaS, Managed UC Services, Audio, Web, Video Conferencing Services, VoIP Access and SIP Trunking
- Applications: UC Applications, Mobile UC, Web Conferencing, Web/Virtual Events, Social Media, Desktop Video, Content Collaboration, Team Collaboration
- Endpoints: Desk Phones, Soft Phones, Mobile Clients, Audio and Video Conferencing Endpoints, Professional and Consumer Headsets, Microphones
- Platforms & Infrastructure: Enterprise Telephony, VM/UM, IM/Presence, Video Conferencing Infrastructure, Media Gateways, SBC, VDI
- Technology: API, VoIP, SIP, WebRTC, Virtualization, SDN, Video
Comprehensive global coverage with local expertise in all major world regions
Experienced and expert team of analysts with decades of experience in the communications and collaboration industry
Accurate market forecasts and market share analysis coupled with thought leadership perspective on major industry trends
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09 Jun 2015  |  South Asia, Middle East & North Africa
Video Conferencing Endpoints and Infrastructure Market in India CY 2014
Consolidation of Partnerships and Growth of Video-as-a-Service Increase Adoption of Video Conferencing Solutions
A rise in employee mobility, increased interaction and content sharing within the enterprise landscape, more collaboration services from outside the service provider ecosystem, and the consumerization of IT are making customers more demanding about services and how they are consumed. Market consolidation has also resulted in a better distribution s...
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29 May 2015  |  South Asia, Middle East & North Africa
Unified Communication Applications and Services Market in India H2 2014
Transforming Business Model and Maturing Mobility Ecosystems Leading to Higher Adoption of Unified Applications
With the Indian unified communications applications and services market entering a growth phase, enterprises are becoming more aware about business objectives and the exact optimization solutions that will assist them with their specific goals, such as customer retention, process improvements, and script adherence. Having a well-defined goal before...
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20 May 2015  |  South Asia, Middle East & North Africa
Web Conferencing Services Market in India: Half Yearly (H2 2014) Update
The SaaS Model of Deployment Continues to be Dominant in India
This market insight is an update for the Indian Web conferencing market for the second half of 2014. The Indian Web conferencing market continues to prefer the adoption of Software-as-a-Service (SaaS) solutions; this research analyzes market trends, vendor performance, and market splits for India. The market segment covered in this study is Web con...
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12 Jan 2015  |  South Asia, Middle East & North Africa
Emerging Trends in Unified Communications Applications and Services Market in India H1 2014
Rising customer expectations lead to higher adoption of unified communications solutions.
The business landscape in India has changed considerably over the last few years, and Unified Communications (UC) has become an important component across organizations. Todays workforce is highly distributed and mobile, and the tools and devices that they seek are further driven by the consumerization of IT. Collaboration has extended not only to...
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08 Nov 2013  |  South Asia, Middle East & North Africa
The Middle East Unified Communications Market
Consolidation of Participants in the Ecosystem is Leading to UC Market Development.
Increasing investments to optimize the communication infrastructure, desire to reduce travelling costs, SMB adoption of UC, and a shift towards mobile applications are likely to be the key drivers for the unified communications market in the Middle East. Enterprise telephony, video conferencing, contact centers, and mobility are expected to be the ...
$14,000.00
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05 Jul 2013  |  South Asia, Middle East & North Africa
Total Conferencing Services Market in India CY 2011
Collaboration is the Key to Market Growth
The conferencing services market in India grew significantly in 2011 due to the increasing adoption of audio conferencing and the realization of video as an essential service by enterprises. The market is segmented into audio, video, and Web conferencing. Growth is primarily attributed to the audio segment, coupled with increasing blurring of bound...
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28 Mar 2013  |  South Asia, Middle East & North Africa
The Indian Unified Communication Applications Market, 2011
Increasing Awareness of Social Collaboration and Virtualisation Drives Growth
The unified communication applications market in India grew significantly in 2011 due to the increasing adoption of telephony, video, and contact centers. This study examines the growth drivers and restraints and trends for the market. The UC applications market is segmented into enterprise telephony, videoconferencing, contact center applications,...
$6,950.00
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08 Jan 2013  |  South Asia, Middle East & North Africa
Video Conferencing Endpoints and Infrastructure Market in India CY 2011
Infusion of Mobile and Cloud Collaboration Technologies Offers Opportunities for Market Penetration
The video conferencing market in India is showing signs of high growth due to the adoption of technologically advanced systems by large enterprises. This study covers the state of the video conferencing market in India, examining the ecosystem, growth drivers and restraints, and identifying the market, verticals, and subsegment trends. The study al...
$4,950.00
Special Price $3,712.50 save 25 %