Unified Communications and Collaboration (UCC)
Businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies. Long gone are the days when businesses relied solely on telephony and email to conduct their daily tasks. Today, businesses are deploying a broad array of communications and collaboration applications including telephony, email, voicemail and unified messaging, instant messaging (IM) and presence, audio, web and video conferencing, file sharing and white-boarding, mobility, social networking and more. New generations of business users are choosing more social and visual modes of collaboration accessible on the devices and interfaces of their choice, anywhere, anytime.
As businesses look to consolidate and more effectively manage their communications infrastructure, they are integrating multiple technologies and tools into unified communications and collaboration (UC&C) solutions powered by session management, virtualization, cloud architectures and software-defined networks. To ensure higher ROI and future-proof their technology investments, businesses are investing in best-of-breed, standards-based solutions that can be tightly integrated for greater end-user productivity and more efficient IT management.
The combination of dramatic demographic changes and accelerated technology evolution is creating demand for a new approach to IT and business communications. We are seeing a powerful shift in IT towards new cloud delivery models that enable more flexible and cost-effective technology management and consumption. Holistic digital transformation initiatives are driving business IT and communications towards a Social, Mobile, Collaborative Cloud future.
Organizations around the world—large and small—have never before faced a more complex environment in which to operate and compete successfully. Vendors, service providers, channel partners and end users alike need information, advice and guidance to help them chart their course through this turbulent transition to a competitive advantage powered by advanced communication and collaboration technologies. With analysts covering all aspects of the UC&C technology stack, including infrastructure, applications, services and end-user devices, Frost & Sullivan is uniquely positioned to provide comprehensive coverage with a global perspective for all value-chain participants.
Frost & Sullivan’s UC&C team provides the following benefits to vendors, service providers, channel partners, and end-user organizations:
Extensive back catalogue of research in the majority of UC&C market sectors, as follows:
- Services: UCaaS, CPaaS, Managed UC Services, Audio, Web, Video Conferencing Services, VoIP Access and SIP Trunking
- Applications: UC Applications, Mobile UC, Web Conferencing, Web/Virtual Events, Social Media, Desktop Video, Content Collaboration, Team Collaboration
- Endpoints: Desk Phones, Soft Phones, Mobile Clients, Audio and Video Conferencing Endpoints, Professional and Consumer Headsets, Microphones
- Platforms & Infrastructure: Enterprise Telephony, VM/UM, IM/Presence, Video Conferencing Infrastructure, Media Gateways, SBC, VDI
- Technology: API, VoIP, SIP, WebRTC, Virtualization, SDN, Video
Comprehensive global coverage with local expertise in all major world regions
Experienced and expert team of analysts with decades of experience in the communications and collaboration industry
Accurate market forecasts and market share analysis coupled with thought leadership perspective on major industry trends
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15 Jul 2016  |  South Asia, Middle East & North Africa
Unified Communications Applications and Services Market in India CY 2015
Device Independence is Driving Change in Market Trends by Increasing Customer Interaction Channels
The study analyzes the Unified Communications (UC) applications and services market for the calendar year 2015. Some of the key industry trends that drive mobility and bring your own device applications are identified and substantiated with quantitative analysis. Furthermore, market share analysis has also been performed for the complete UC portfol...
$1,500.00 -
13 Jul 2016  |  South Asia, Middle East & North Africa
Web Conferencing Services Market in India CY 2015 Update
This research service analyzes the Web conferencing market in India for CY 2015. It provides insights on trends pertaining to hosted services, which are the dominant model, contributing 84.6% of the Web conferencing revenue in H2 2015, although this is a slight decrease from H1 2015. Traction is observed across the board, especially from informati...
$1,500.00 -
This report takes an end-to-end view of enterprise video conferencing across varied platforms and services. The primary objective of this experiential study is to identify growth opportunities for your company in the video conferencing market. The study provides the market analysis fact foundation, including market size, segmentation, forecasts, an...
$4,950.00 -
14 Jun 2016  |  Global
Global Enterprise Communications Platforms and Endpoints Markets
Shift to the Cloud Deters On-premise Platform Sales and Boosts Demand for Endpoints
This strategic analysis is part of Frost & Sullivan’s continued coverage of the global enterprise communications platforms and endpoints market as well as the broader, overall enterprise communications marketplace. In this Excel-based deliverable, Frost & Sullivan provides extensive data analysis of the various types of enterprise communications ...
$4,950.00 -
09 May 2016  |  Global
Global Video Conferencing Endpoints and Infrastructure Market, 2015
Signals Turnaround with Accelerating User Demand Across Multiple Meeting Environments Like Conference Rooms, Desktops and Mobile Devices
The enterprise video conferencing market is seeing accelerated demand driven by a rapid adoption of cloud services, focus on simplification, and lower-prices. Currently standing at less than 10 percent penetration rate, growth in the future will be driven by a stronger adoption of video in multiple meeting environments - conference rooms, huddle ro...
$1,500.00 -
26 Apr 2016  |  South Asia, Middle East & North Africa
Unified Communications Applications and Services Market in India, H1 2015
New Business Models and Maturing Mobility Ecosystems Fuel Adoption
This market insight identifies and analyses the emerging trends in the unified communications applications market in India for H1 2015. It analyses the market trends and technology trends and provides a revenue analysis and an overview of the competitive scenario. The unified communications market has been segmented into enterprise telephony, email...
$1,500.00 -
07 Apr 2016  |  South Asia, Middle East & North Africa
Web Conferencing Services Market in India, H1 2015 Update
Dominance of SaaS Deployments to Continue
This Market Insight provides an analysis of the Web conferencing services market in India for H1 CY 2015 (January 2015 to June 2015). It analyses the market trends, vendor performance, and vertical market splits for India. The scope of this research includes vendors, conferencing service providers, and resellers that offer enterprise level, interac...
$1,500.00 -
30 Mar 2016  |  Global
Growth Opportunities in the Conferencing Services Market, Forecast to 2020
Technology, Partnership and Channel Developments to Impact Audio, Web, and Video Conferencing Services
The primary objective of this experiential study is to identify growth opportunities for your company in the conferencing services market. The conferencing services market as defined, includes audio, web, and video conferencing services. The study provides the market analysis fact foundation, including market size, segmentation, forecasts, and vend...
$9,950.00 -
08 Jan 2016  |  Global
Global Web Conferencing Market, Forecast to 2020
New Business Models Cause Disruption as Migration to Converged Audio, Web and Video Conferences Continues
The global web conferencing market is characterized by growth, innovation, and technology advancements. The advent of a new breed of team collaboration tools is disrupting established business models and forcing incumbents to adapt and innovate at a faster pace or be left behind. The number of providers that are looking to reshape the web conferenc...
$6,000.00