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Customer Relationship Management (CRM) Market

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  1. Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)

    Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)

    Smart CRM Strategies, Tactics, and Solutions for SMB Growth

    Release Date : 12-Aug-2015 Region : North America
    Small midsized businesses (SMBs) become successful by addressing customers needs. Customer relationship management (CRM) software has become critical to SMBs by automating their ability to identify profitable sales opportunities and to develop customer loyalty and lifetime value, including social m...
    USD 1,500

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  2. The Changing Landscape for Customer Support and CRM

    The Changing Landscape for Customer Support and CRM

    A Growing Need to Improve the Customer Experience Prompts Companies to Step up Customer Support

    Release Date : 08-Apr-2015 Region : North America
    Customers are becoming more reliant on computer hardware, software, and services in their lives and work. And while customers have had to become more knowledgeable about the technologies they own, use, and access, there also have been critical changes to the customer support landscape. Meanwhile, to...
    USD 1,500

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  3. Integrating Social Media into CRM

    Integrating Social Media into CRM

    Strategies and Tactics for Incorporating Social Comments and Influence into Customer Value

    Release Date : 01-Oct-2013 Region : North America
    The growth of social media is shaking up corporate customer relationship management (CRM) strategies. It is prompting firms to reconsider the customer referral value component in customer value as it allows customers to expand their social networks beyond their immediate circles of family, friends, ...

    Regular Price: USD 1,500

    Special Price USD 1,275

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  4. Analysis of Customer Relationship Management (CRM) on a Software as a Service (SaaS) Model in India

    Analysis of Customer Relationship Management (CRM) on a Software as a Service (SaaS) Model in India

    The SMB Segment Drives Rising Penetration Levels

    Release Date : 13-Jun-2013 Region : Asia Pacific
    In India, high information technology (IT) adoption rates for small- and medium-sized businesses (SMBs) will only occur when vendors meet the specific budgeting and set-up needs of these clients. This market insight discusses trends in the Indian customer relationship management (CRM) on a software ...

    Regular Price: USD 1,500

    Special Price USD 1,275

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  5. Update on the CRM BPO and Contact Center Outsourcing Services Markets in Brazil

    Update on the CRM BPO and Contact Center Outsourcing Services Markets in Brazil

    Moving from Contact Center to Customer Experience

    Release Date : 17-Dec-2012 Region : Latin America
    The base year for this study is 2011. Due to the economy, the market demand for customer care outsourcing continues to grow. Market participants reported a solid organic revenue growth and secured significant deals with new and already existing clients. A solid growth is forecasted, and companies...

    Regular Price: USD 4,950

    Special Price USD 3,713

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  6. Cardiac Rhythm Management (CRM) Devices--Demand to Manage Global R&D Efforts (Technical Insights)

    Cardiac Rhythm Management (CRM) Devices--Demand to Manage Global R&D Efforts (Technical Insights)

    Wireless Pacing-Road to the future for Improved Cardiac Rhythm Management

    Release Date : 30-Jun-2012 Region : Global
    The latter part of the 20th century witnessed a revolution in medical electronic devices with medical devices getting smaller in size with enhanced features and capabilities. The advent of implantable pacemakers, implantable cardioverter defibrillators, cardiac resynchronisation therapy etc. had imp...

    Regular Price: USD 4,950

    Special Price USD 3,713

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  7. Decision Support Database - CRM

    Decision Support Database - CRM

    Release Date : 03-Apr-2012 Region : Global

    Regular Price: USD 1,500

    Special Price USD 1,125

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  8. Global Pharmaceutical CRM Markets

    Global Pharmaceutical CRM Markets

     

    Release Date : 18-Nov-2008 Region : North America
    Global Pharmaceutical CRM Markets presents an all-encompassing research of Pharmaceutical CRM markets for three regions: North America, Europe and Japan. The research focuses on various segments such as Sales force automation, marketing automation, customer analytics, customer service, closed loop m...

    Regular Price: USD 4,950

    Special Price USD 3,465

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  9. North American Mobile CRM Markets

    North American Mobile CRM Markets

    Release Date : 30-Jul-2007 Region : North America
    This research service presents a comprehensive overview of the North American mobile CRM market with in-depth market analysis of its two major segments, namely mobile sales force automation (SFA) and mobile field service management (FSM). This research service discusses the major industry challenges...

    Regular Price: USD 4,950

    Special Price USD 3,465

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  10. North American Hosted CRM Applications Market

    North American Hosted CRM Applications Market

    Release Date : 30-Nov-2006 Region : North America
    Hosted CRM has been one of the best success stories in the enterprise software industry. This research study looks at market trends, drivers, and restraints for the North American Hosted CRM market. It also provides market size, market share, forecasts and breakdown of the market by functional segme...

    Regular Price: USD 4,950

    Special Price USD 3,465

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