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12 Sep 2017  |  Latin America  |  Market Research
Analysis of the Latin American Contact Center Outsourcing Services Market, Forecast to 2022
New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation
The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...
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17 May 2017  |  Latin America  |  Market Research
Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2023
Vendors Still Need to Prove the Value of Their Solutions to Move up the Chain to Larger Organizations
The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2016, despite the highly challenging economic scenario in the region. Competition increased in most countries in Latin America due to the entry of new service providers and because existing participants widened...
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09 May 2017  |  South Asia, Middle East & North Africa  |  Market Research
Digital Transformation in the Indian Healthcare Industry, 2017
e-Health Records and Telemedicine are Growing Rapidly across Urban and Rural Areas, Respectively
From a digital standpoint, healthcare in India has evolved in the last decade across both patient care and hospitals. Indian hospitals have invested in digital technologies such as social media platforms to interact with patients and build relationships, as well as in cloud platforms to maintain and keep track of health records and insurance transa...
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28 Apr 2017  |  Latin America  |  Market Research
Brazilian Industrial Internet of Things Market, Forecast to 2021
Rapid Adoption is Expected to Make Revenue Surge to $3.29 Billion
Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is...
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26 Apr 2017  |  South Asia, Middle East & North Africa  |  Market Research
Impact of e-tailing on Consumer Electronics Sales in India
Impact of ETail on Consumer Electronics
The Indian e-commerce Industry grew at a CAGR of 34% between 2009 and 2014 touching US $16.4 Billion. E-tail in India has grown at a CAGR of 46% and is expected to touch 17.52 billion by 2018 from 5.32 billion in 2014. This paper provides an insight on the impact of ETail on Consumer electronics in the coming years.
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14 Mar 2017  |  South Asia, Middle East & North Africa  |  Market Research
KSA's ICT Market Snapshot, Forecast to 2020
The ICT Sector in the Kingdom of Saudi Arabia will be Driven by Government Initiatives and the Increasing Adoption of IT by Enterprises
The Kingdom of Saudi Arabia (KSA) is one of the largest potential markets in the MENA region for ICT products and services. The ICT market in KSA is still in the growth stage. With hardware infrastructure in place, the next wave of growth will be in IT services, software, and digital media. KSA has prioritized ICT development on the national agenda...
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28 Feb 2017  |  South Asia, Middle East & North Africa  |  Market Research
India Managed Security Services Market, Forecast to 2020
Growing Demand for Advanced Detection and Remediation Driving the Market
Scope of the Study This research study provides an analysis of the Asia-Pacific Managed Security Services (MSS) market. Scope: Managed Security Services. Segmented into hosted security services and CPE-based management/monitoring services. Geographic scope: Asia-Pacific End-user scope: Enterprise horizontals (large businesses and small and medi...
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16 Feb 2017  |  South Asia, Middle East & North Africa  |  Market Research
India Hosted/Cloud Contact Center Market Update
Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow
Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...
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02 Feb 2017  |  Latin America  |  Market Research
Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2022
Enhancing the End-user Experience will Prove Fundamental to Compete against Cloud-based Solutions
The Latin American enterprise communications platforms & endpoints and video conferencing markets suffered from a challenging economic scenario and increased competition from cloud-based communications solutions. As a result, products shipped to the region as well as the revenue generated decreased in 2016. Enterprise communications vendors are n...
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