Industries Market Research Reports

24 Dec 2021  |  North America  |  Market Research

The Global NAC Industry Growth Reflects Requirements of the New Corporate Networks

Vendors are Enhancing Network Visibility and Discovery of Devices to Improve NAC Outcomes

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As part of Frost & Sullivan’s ongoing research on Cybersecurity, we recently concluded research on the Global Network Access Control (NAC) market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regular patching...

21 Dec 2021  |  North America  |  Market Research

Global Privileged Access Management (PAM) Solutions Growth Opportunities

The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions

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Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...

With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...

25 Oct 2021  |  North America  |  Market Research

Managed and Professional Security Services Market in the Americas, Forecast 2025

IT/OT Convergence, XDR, and Expansion to LATAM to Generate Market Growth

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Cyberattacks and data breaches increasingly appear in the news. The recent compromises of SolarWinds, Colonial Pipeline, and JBS did not only draw the attention of cybersecurity professionals but raised concerns among policymakers and the business community. The common thread in these attacks is a high degree of sophistication. Most organizations...

13 Oct 2021  |  North America  |  Market Research

Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience

Enhancing ROI, Margin, Conversion, Branding, and Differentiation in Digital-born Businesses

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Digital customer journey analytics refers to capturing, aggregating, and analyzing customer data (e.g., frequency of online purchases) on digital channels that allow businesses to understand customers better, improve their experience, and make interactions more meaningful. Digital analytics tools provide organizations with the opportunity to gain a...

Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

28 Sep 2021  |  North America  |  Market Research

Hyperscaler Demand Drives the North American Data Center Colocation Services Market

Businesses’ Digital Transformation, Content Consumption, and Advanced Technologies Fuel Growth in a Mature Market

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The North American data center colocation services market is a mature yet growing market due to the constantly increasing demand for digital services and the continued availability of land, energy, and financial power. It has over 150 providers with a diverse footprint, customer focus (retail and hyperscaler), and capabilities. Some have a global r...

North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...