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Information Technology Market Research Reports
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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23 Nov 2015 | Asia Pacific | Market Research
Asia-Pacific Industrial Control Systems Security Market
Increased Threats Towards Critical Infrastructure Driving Demand for Better Security
The study analyzes the Asia-Pacific industrial control systems (ICS) security market. In the 2010s, there were notable targeted attacks such as Stuxnet that attacked centrifuges, followed by a slew of attacks with code names such as Aurora, Flame, and Havex, discovered by various security vendors’ threat research and intelligence centers. The dri...
$13,500.00 -
16 Sep 2015 | Asia Pacific | Market Research
Analysis of the Asia-Pacific Contact Center Applications Market
Omni-channel Integration Consolidates Communication Platforms
Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...
$25,000.00 -
07 Sep 2015 | Asia Pacific | Market Research
Internet of Things
Opportunities and Insights for Communication Service Providers in Malaysia
The Asia-Pacific ICT sector is getting increasingly mature. Revenue growth from traditional ICT sectors is projected to be flat and participants can no longer rely on their core areas to increase shareholders' value. Hence, there is a need for new sources of revenue to stay relevant. IoT offers opportunities for ICT companies to transform industrie...
$1,500.00 -
05 Aug 2015 | Asia Pacific | Market Research
Singapore Banking Services Customer Experience Management
Benchmarking the Industry Excellence in Delivering Superior Customer Experience
In this first Customer Experience Management report for Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, through the co...
$3,950.00 -
29 Jul 2015 | Asia Pacific | Market Research
Malaysian Banking Services Customer Experience Management
Benchmarking the Industry Excellence in Delivering Superior Customer Experience
In this first Customer Experience Management report for Malaysias Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, thr...
$3,950.00 -
27 Jul 2015 | Asia Pacific | Market Research
Asia-Pacific Data Center and Cloud Computing Market Update
The Rise of Hybrid IT and the Cloud-enabled Technologies
This market insight identifies the current state of the market in terms of opportunities for service providers over the next 5 years. It also highlights the leading trends characterizing the data center and cloud computing market that are expected to remain dominant over the next 5 years. Key recommendations are provided for service providers to ta...
$3,950.00 -
24 Jul 2015 | Asia Pacific | Market Research
Analysis of the Asia-Pacific Secure Content Management (SCM) Market
Growing Concerns about Advanced Threats through E-mail and Web Gateways Drive the Adoption of SCM Solutions
The Asia-Pacific secure content management (SCM) market comprises e-mail security and Web security. As enterprises continue to spend on security technologies to protect their employees from spamming and phishing e-mails and un-desired and malicious Web URLs, to enhance productivity at the workplace and defend against advanced threats passing throug...
$17,500.00 -
03 Jul 2015 | South Asia, Middle East & North Africa | Market Research
Network Security Market in India CY 2014
Advanced, Sophisticated, and Targeted Attacks Leads to Higher Adoption of Network Security Solutions
In the last few years, there have been organised security breaches in the Indian subcontinent that have caused data losses worth millions of dollars. Organisations in the region have started to realise that these sophisticated attacks not only affect their business continuity and agility but also tarnish their brand image. Consequently, companies a...
$1,500.00 -
25 Jun 2015 | Asia Pacific | Market Research
Asia-Pacific Advanced Persistent Threat (APT) Solutions Market
The Fight Against Zero-day Attacks is Driving Adoption in Critical Industries
This study analyzes the advanced persistent threat (APT) solutions market in Asia-Pacific and addresses the security technologies used to mitigate advanced malware exploiting zero-day vulnerabilities in an operating system or application. The market is in the nascent growth stage and is highly fragmented, with many vendors offering various solution...
$13,500.00 -
18 Jun 2015 | South Asia, Middle East & North Africa | Market Research
Contact Center Applications Market in India CY 2014
Customer Experience and Omnichannel Interaction Leading to High Adoption
This Market Insight examines key trends, vendor performance, and vertical and horizontal revenue and trends in the Indian contact center applications market. Customer service is a critical differentiating factor amongst businesses. Organizations are showing more willingness to invest in new processes and solutions to enhance customer service and im...
$1,500.00
