Telecom Market Research Reports

Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 16 May 2023  |  Global  |  Customer Research

    Programmable Communications Outlook and Opportunities

    API Driven Communications Power Next Generation Customer and Employee Experiences

    Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...

    $4,950.00
  2. 26 Apr 2023  |  Global  |  Customer Research

    Evaluating Demand for PBX Functionality and PSTN Connectivity

    Is the Future of Business Call Control Mobile?

    Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enter...

    $4,950.00
  3. 28 Nov 2018  |  North America  |  Market Research

    Communications Platforms as a Service Buyer’s Guide, 2018

    Understanding the Diverse Competitors and Business Models in the CPaaS Market is Key to Choosing the Right Partner

    Communications Platforms as a Service (CPaaS) is arguably one of the more disruptive innovations to affect the business communications market in the past five years. CPaaS solutions represent a significant departure from the way businesses of any size have become accustomed to purchasing and deploying communications. Their value proposition lies in...

    $3,000.00
  4. 28 Nov 2018  |  Global  |  Market Research

    Growth Opportunities in the Global Conferencing Services Market, Forecast to 2024

    Video Collaboration Continues to be the Main Pillar Behind Industry Growth

    The global conferencing services market continues to offer significant growth opportunities for conferencing and collaboration service providers. While stand-alone audio conferencing services were greatly impacted in 2017, mainly due to the growing popularity of tightly integrated audio and video conferencing services, video-related conferencing ...

    $4,950.00
  5. 28 Nov 2018  |  North America  |  Market Research

    Growth Opportunities for Global Wireless Content Sharing Market, Forecast to 2022

    BYOD and Need for Simplicity Catalyze Adoption

    To support modern workers, businesses are seeking to create optimal physical and virtual meeting spaces that foster effective information sharing, creativity and innovation. Businesses are embracing technologies that enhance team collaboration. Key aspects of group collaboration are centered on robust audio, intuitive content sharing and engaging v...

    $6,000.00
  6. 23 Nov 2018  |  North America  |  Market Research

    Global Video Conferencing Endpoints and Infrastructure Market, Forecast to 2023

    Mid-year 2018 Market Update

    Software and cloud-centric solutions have driven the video conferencing industry to morph significantly. Companies that have innovated at a fast pace are growing while others are becoming less relevant. As video conferencing becomes an integral part of the digital transformation strategy, the user demand continues to expand. The impact of softwar...

    $3,000.00
  7. 09 Nov 2018  |  Europe  |  Market Research

    European Hosted IP Telephony and UCaaS Market, Forecast to 2024

    Competitor Repositioning Creates Disruption and Opportunities

    The European hosted Internet Protocol (IP) telephony and unified communications as a service (UCaaS) market continues on a strong growth trajectory that is creating value for businesses and growth opportunities for service providers. Continued Integrated Services Digital Network (ISDN) decommissioning is creating opportunities to move businesses to...

    $4,950.00
  8. 19 Sep 2018  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Unified Communications (UC) Applications and Services Market, Forecast to 2022

    A Wave of Consolidation is Seen Across UC Vendors and Services Providers, Thereby Making the Market a Playground Only for the Best

    With ongoing advancements in technologies, the world is growing to become a connected place and communication is increasingly becoming “the most” important ingredient for building a connected world. Organizations worldwide are embracing better communication technologies so as to improve their employee productivity and also enable their workforc...

    $4,950.00
  9. 29 Jun 2018  |  North America  |  Market Research

    How to Become a Successful UCaaS Provider

    Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market

    Forward-thinking businesses increasingly evaluate advanced cloud communications and collaboration solutions, including hosted IP telephony and unified communications-as-a-service (UCaaS), as part of their digital transformation initiatives. However, other priorities such as security and network reliability often supersede communications upgrade pro...

    $6,000.00
  10. 22 May 2018  |  Latin America  |  Market Research

    The Microsoft Effect

    Evaluating Microsoft’s Impact on the Enterprise Communications Ecosystem

    For over a decade Microsoft has made concerted efforts to establish itself as a major provider of real-time business communications solutions, including enterprise voice and unified communications (UC) services. After gaining a considerable share in the premises-based communications systems market, Microsoft now aspires to capitalize on growing cus...

    $1,500.00