Navigating Digital Transformation in Education

A Customer Perspective

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This study is derived from a survey of IT decision makers in the United States (some with global reach) across multiple industries. It provides insightful information on what drives investment in unified communications, the IT-related challenges organizations face today, communications infrastructure trends, the impact IT has on the future of the workplace, and most importantly, plans for IT budgets. Technologies covered include smart phones, tablets, mobile apps, cloud computing, video, audio, and web conferencing, Internet protocol (IP) telephony, company and consumer social media, unified communications clients, and business grade and consumer softphones. Discover opportunities in different regions, verticals, and institution size. See the differences between CEO and CIO perceptions.

Excerpts from study:

Millennials and Gen Z are the key targets in the education industry. These two generations are highly tech-savvy, less brand loyal, and the younger ones are more involved in family life and decisions than previous generations. Gen Z uses technology for almost everything, and they are quick learners of anything digital. They will be a generation that is accustomed to artificial intelligence and robotics, self-driving cars, and smarter cities. 

•Results from the study reveal that the top IT challenges for the education industry include dealing with security threats, ensuring network stability and reliability, and aligning IT with business strategies.

•The K to 12 segment is concerned about migrating to the cloud. Vocation training businesses are far more concerned about security threats, network stability/reliability, and aligning IT with business strategies.

•Over the next few years, there will be a major shift in IT investment drivers – from cost reduction to improving collaboration, gaining a competitive advantage, and accelerating decision making. This is an important trend in education, where there is often much bureaucracy and many stakeholders. The industry is seeking ways to be more agile as costs rise and competition increases.

•UCC, infrastructure and data centers, and enterprise mobility management are the top technologies reported to positively impact cost reduction efforts.

•mCommerce is considered critical or very critical to 56% of organizations. Seventy percent of vocation training respondents find mCommerce a very critical investment for their organization.

•Cybersecurity is the top investment today, but big data  and analytics, enterprise mobility management, and infrastructure and data centers will be top of mind when planning for IT investment over the next few years.

•Social media, UCC and digital marketing are the top technologies to impact revenues in the education industry. Social media is an effective tool for reaching the millennials.

•Security risks and cost of integration are the main barriers to IoT deployment.

Table of Contents

Navigating Digital Transformation in EducationSurvey MethodologySurvey MethodologyIT Decision Maker ProfileRespondent Job TitlesExecutive SummaryState of the IndustryState of the Industry (continued)Research ObjectivesSummary of Major FindingsSummary of Major Findings (continued)Summary of Major Findings (continued)Summary of Major Findings (continued)How Education is Using IT in an Era of Digital TransformationTop Challenges for ITTop Challenges for IT by Size of OrganizationTop Challenges for IT by RegionTop Challenges for IT by Industry SectorTop Challenges for IT by CEO and CIOTop Drivers for IT InvestmentTop Drivers for IT Investment in 2018 by Size of OrganizationTop Drivers for IT Investment in 2018 by CEO and CIOPlans for Investment in ITTop Technologies Impact on RevenuesTop Technologies Impact on Revenues by Size of OrganizationTop Technologies Impact on Revenues by RegionTop Technologies Impact on Revenues by Education TypeTop Technologies Impact on Revenues by Job TitleTop Technologies That Positively Impact Cost ReductionTop Technologies That Positively Impact Cost Reduction by Size of OrganizationTop Technologies That Positively Impact Cost Reduction by RegionTop Technologies That Positively Impact Cost Reduction by Education TypeTop Technologies That Positively Impact Cost Reduction by Job TitleTop Security ConcernsTop Security Concerns by Size of Organization Top Security Concerns by RegionTop Security Concerns by Education TypeTop Security Concerns by Job Title Importance of mCommerceOpportunities for the Internet of ThingsThe Internet of Things Deployment StagesThe Internet of Things Deployment Stages by Education TypeTop Concerns About the Internet of ThingsDrivers for Investment in Internet of ThingsBest Chip/Module Vendor for the Internet of ThingsBest Devices Vendors for the Internet of ThingsBest Networking Provider for the Internet of ThingsBest Platform Provider for the Internet of ThingsBest Systems Integrator for the Internet of ThingsTrends in CloudInfluences for Selecting a Cloud ProviderPercentage of Storage Moved to the CloudPercentage of Applications Moved to the CloudValue of Cloud-Based Solutions Among UsersSatisfaction with Cloud-Based SolutionsBarriers to Adoption of Cloud-Based SolutionsTrends in Mobile & WirelessUse of Mobile DevicesSupport for Mobile Operating SystemsEnforcing BYOD Policies and Expectations for FuturePerception of Organizations’ SuccessOrganization’s Approach to IT Investments and its Competitive AssessmentIT Solutions Usage by Technology AdoptionBudget Allocation2015 IT Budget in Relation to Organization’s Revenue2015 vs 2016 IT Budget AllocationExpected IT Budget Change in 2017Percentage of IT Budget Consumed by Top Three Communications SuppliersPercentage of IT Budget Consumed by Small to Medium Communications SuppliersCAPEX Vs. OPEX SpendingLegal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition: Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




Keyword1
cybersecurity
Keyword2
digital transformation in education
Keyword3
cybersecurity

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