Telecom Market Research Reports

Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 14 Dec 2022  |  Europe  |  Market Research

    Analysis of the European UCaaS Market—Forecast to 2028

    A Return to Growth as Businesses Adapt to and Shape the New Normal

    This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...

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    Special Price $4,207.50 save 15 %

  2. 21 Sep 2022  |  Europe  |  Frost Radar

    Frost Radar™: European UCaaS Market 2022

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Digital technologies and cloud communications and collaboration services, in particular, have provided solutions to European businesses and public sector organizations looking to bridge physical distances across employees, customers, suppliers, and partners. Flexible consumption models, mobile-ready solutions, and collaboration-rich user experience...

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    Special Price $4,207.50 save 15 %

  3. 18 Dec 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026

    COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services

    In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...

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  4. 09 Dec 2020  |  Latin America  |  Market Research

    Growth Opportunities for Communications, Collaboration and Customer Care Tools in Healthcare

    Enabling Key Healthcare Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Patient and Physician Journeys

    Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...

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    Special Price $3,712.50 save 25 %

  5. 07 Aug 2020  |  Europe  |  Frost Radar

    Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™

    European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...

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  6. 28 Jul 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Global Professional Headset Market, Forecast to 2026

    Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales

    The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018. Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Desp...

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  7. 26 Jun 2020  |  Latin America  |  Market Research

    Post-pandemic Growth Opportunity Analysis of the Meetings Market

    Video Meetings Become a Business Necessity in the New Normal

    The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implemen...

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  8. 23 Jun 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2026

    Migration to Hosted/cloud-based Communications Continues to Help Growth

    In 2019, the desktop and cordless phone market has decreased by 3.6 percent in terms of shipment, to 29.5 million, and 5.1 percent in terms of revenues to $3.35 billion. While the market is expected to decrease by a compound annual growth rate (CAGR) of 4.8 percent in terms of shipment and 7.4 percent in terms of sales, the industry is going to sti...

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    Special Price $3,712.50 save 25 %

  9. 21 May 2020  |  Europe  |  Market Research

    Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026

    COVID-19 Softens Growth Rates, Creates New Use Cases

    This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...

    $4,950.00

    Special Price $3,712.50 save 25 %

  10. 19 Feb 2020  |  Latin America  |  Customer Research

    End-User Priorities in Communications and Collaboration Investments, 2019

    Adoption of Advanced UCC Tools is Rising as Businesses Pursue Digital Transformation and Address Shifting Workforce Requirements

    The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...

    $4,950.00

    Special Price $3,712.50 save 25 %